Dunkin' 7801 Archer Avenue, Justice, IL 60458

"My friend and I stop here nearly every single day to get coffee before work. In the beginning, everything was great and a guy named John was great. But he disappeared and all of a sudden they are constantly "closed". But there are clearly employees in the parking lot either standing outside their cars woth other people or sitting inside their car, like they're on a date."

"Went through the drive thru, when I pulled up someone came over the speaker asking if I was using the dunkin app. I replied no then asked for my drink. No one answered so I gave them a few minutes, I heard nothing but silence. I said hello and nothing, gave it a couple more minutes said hello again still nothing. I saw an employee inside so I figured something was wrong with the speaker I pulled up to the window... the employee just turned off all the lights as soon as I got to the window. I didn't know what time they closed obviously it was right when I pulled up which is fine, but someone spoke on the speaker and all the lights were on couldn't they just say "sorry we're closing" instead of wasting my time and leaving me very confused on what just happened."

"Idk why i keep.coming here, i get a machiato i looked very milky asked for a remake, they just gave me the same cup back and had an attitude about. Its usually 2 girls that work there a rude and need better customer service and attitudes"

"I was just there for a nutty pumpkin with no sugar, I know the syrup has the sugar but I don't want grated sugar. Went through a second time and it happened again. I usually come here with no issue but lately my stuff has been getting made wrong"

"Every single time I come Phoebe has been so sweet to me, whereas usually the girls there seem very rushed and agitated which makes me not want to stop by there. However thankfully Phoebe always handles my orders with care! We need the old employees back i’ve been coming since day 1"