Dunkin' 8007 Ogden Avenue, Lyons, IL 60534

"I am lactose intolerant and you continuously put cheese on any breakfast sandwich I order. Its one less ingredient to add so it in theory easier to make and more profit for you since Im being charged the same price and receiving less. Im annoyed how often you repeat the order back to me correctly yet screw it up when being prepared. Complete trash! Now I must drive out of my way to another DD just to get someone who can take and prepare an order correctly. Maybe I should just pay extra and go to Starbucks as I know the order will be correct."

"Asked for bagel with cream cheese, they put the cream cheese on the bagel, apparently there’s a shortage for cream cheese."

"Staff got my order wrong even after repeating it 3 times, yesterday. Today I ordered same thing and started to tell th they gave me wrong order yesterday, she didn't even let me speak answering, " I don't want to hear about yesterday. " in a snotty tone. Smh I know they work for peanuts but that's my money and time, because of such a wait I was late for work. Jeez"

"Short storytelling always ends up being a very long almost atmospheric, energetic, chaotic, most compellingly and even lifesaving. My experience this time walking into Dunkin' right at dawn. The orange sunshine matches the Logo perfectly, as a passenger. I can spot the Dunkin' logo to my Uber driver on command. We make a quick one hundred and eighty degree's skip the drive thru and I head on inside. The smells of fresh ground coffee and the nearly tired smiles of the baristas. The people in line definitely needed their beans and Dunkin' provides. I quickly order; what I am in the mood for? I noticed the cold brew on tap next to the nitro brew. I definitely like my nitro brew but today I wanted something smooth and sweet. I needed a large cold brew with cold foam and two blue Berry glazed as a side. Their was no wait I was served on the spot. Usually sometimes they make you run to the other side of the counter after you paid. They also provide a knife and a fork for a customer who ordered a coffee roll. Along a larger parchment sheet for that person to cut it on at the table. I was pleased and the taste of my cold brew was almost a blast euphoria, it really helped me that day."

"went to this location back in May, there was a fly inside my son's avocado toast, when I reached out to corporate I was given the run around and redirected to store manager. Store manager blamed it on the avocado company they receive their spread from. They said I would receive a refund in the mail, still have not received. Have reached back out as I didn't receive anything and still have not heard back from anyone. Have not and will not return to Dunkin after this experience"