Krispy Kreme 110 South Mannheim Road, Hillside, IL 60162

"They cancelled my online order. They have no glazed donuts at 8 in the morning? On the day they advertise a promotion too(feb 29). Did not pick up the phone when called. I added a tip for the driver but that was not refunded when they canceled on their end."

"Literally every time we come here, they are out of multiple donut types and all I want is original glazed donuts and they never even have that. They lock their doors and seem to always have the sitting area closed so you’re force you to go through the drive thru and then you get trapped when you realize there’s no donuts you want to order. It would be nicer if you could just go in and check to see what donuts they’ve made that day and have available and use the restroom if needed."

"I've been to this location only twice because I got a gift card and each time I've been pleasantly surprised. One time it was the Friday before Christmas and it was insane as everyone was grabbing donuts but I dealt with Chakeia and she was awesome. Greeted me with kindness and after waiting behind a bunch of people with huge orders she had mine ready pretty much as I got to the window. Definitely will be coming back!"

"We love Krispy Kreme but the one in Elk Grove Village is a bit far for us. We’re so excited to have a closer one in Hillside."

"Lobby and drive through shutdown on multiple occasions during “open hours”. Highly disappointed. Do yourself favor and go somewhere else. When I can get in the dining room from previous visits: Dirtier than I’d like. Ok service. Doughnuts are superb when they have made the ones you want which can be rare."