Walmart Auto Care Centers 2424 West Jefferson Street, Joliet, IL 60435

"The guy first spent 20 minutes on his phone trying to find the oil cap. Then after figuring it out decided to stretch the rest of the effort out holding my replacement filter it hand talking with his coworker. 2 hour oil change. Should have been an hour."

"Had a slow leak in my tire.Went into Walmart to get it patched up for an affordable price.."

"I came a little before 2pm for a basic oil change. Just got my car back at 545pm. Way to long , others were waiting hours to.. when I gave them my car I ask for them to replace my windows wipers and put air in my tires .... when checking out the mechanic told me that my car engine Sizes was put in wrong in their system I told him that his worker put my car information in which he did . Then I was told that they didn't change my wipers because they were afraid they would break it . Yes basic windows wipers they couldn't do so how could they do other things when it comes to a car? Then they forgot to put air in my tires ........ While waiting a pervious customer came in and had a complaint that he doesn't have oil in his car when he was their a day before for a oil change and his car stopped on him Don't go here please. .... save yourself"

"Horrible experience! Was in a hurry. Stopped in and was told it would take 30 minutes for an oil change. Went ahead and shopped around. Came back the truck was in the bay but still not ready. I asked every 15 min for an hour and a half and kept bei.g told it would be ready soon. I realized I was going to be late to my next appointment so I asked again but a little stern. Finally, the tech said they "could not find" my oil plug. What? Mind you, I've had oil changes at many different places including 2 other walmart auto centers. I furiously asked for my keys so I.could leave. Ridiculous!"

"Got a great price online for a 4 wheel price on tires. So I went to the auto center in Shorewood illinois rt 59. Checking in and pricing explained well. The auto center has a texting status updated me when service started, when it began, and when it was finished so I did my grocery shopping while waiting. They said about an hour to hour and 15 minutes. It was exactly 1 hour and 15 minutes, and I was done shopping. I payed for my purchase it was actually less then they estimated. I double checked to see if I was charged for everything. I got the Road hazard, etc. It was there, but I looked at my mom, and I think you are supposed to come back after so many miles and have the lug nuts rechecked to make sure everything is tight. But I couldn't mind any help. The guy that checked me out. Went in the office and closed the door. My only problem with the purchase. Also I learned something new. When you buy new tires they don't come with valve stem covers. You think they would, but I guess only if they do valve stem service???"