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NAPA Auto Parts
2121 West Jefferson Street, Joliet, Illinois, United States
About the NAPA Auto Parts
NAPA Auto Parts is a trusted car repair and automotive store located at 2121 West Jefferson Street in Joliet, Illinois, United States. With a wide selection of high-quality auto parts and accessories, NAPA Auto Parts is the go-to destination for all your vehicle maintenance needs. Our knowledgeable staff is dedicated to providing top-notch customer service and expert advice to help you keep your car running smoothly. Whether you're in need of replacement parts, tools, or accessories, NAPA Auto Parts has everything you need to keep your vehicle in top condition. Visit us today and experience the NAPA difference!
2121 W Jefferson St, Joliet, IL 60435, United States
Opening hours of NAPA Auto Parts
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
07:30 - 18:00
Sunday:
08:00 - 16:00
Reviews of NAPA Auto Parts
"A Outstanding Counter Team, and a sharp eye can find some great prices on garage needs & oils."
"Customer Service has a lot to be desired. Bought a Back Wiper Blade. After attached by Saleman & wiper continued to skip. I eventually fixed it myself."
"Was looking for a 5/8" crush washer all over town. I called this store to ask them if they carried them. The guy that answered the phone thought about it for 2 seconds before telling me they don't. So I started looking everywhere else I could to get it locally. Finally found out they list them as "copper gaskets" on the website, but anyone that works in automotive parts should know what a crush washer is. The website said they had them in stock, so I go there to show them on my phone. I'm not exaggerating at all when I say I stood there for 10 minutes with another customer in front of me who walked in just in front of me. No less than three people were walking around behind the counter, and for 10 minutes, not one of them addressed us. They literally acted like we weren't standing there. I understand they may have been busy, but two of the guys were walking around like they were lost. Finally another employee came through the front door and helped the guy in front of me. About 5 minutes later, one of the "lost" looking guys decided to step up to the counter and asked what I needed. I showed him the part number and got my parts in less than a minute and out the door. I wasted a solid 6 hours trying to get this part because the person on the phone didn't want to be bothered checking if they had it."
"Wow! Huge, clean store! Everyone was so friendly. Nelson was a huge help and was extremely patient (he figured out the correct part I needed). Even with the frustration of dealing with someone like me, he kept a smile on his face the entire visit. I absolutely trust this Napa. A+"
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