Vacuum Experts LLC 134 Peterson Road, Libertyville, IL 60048

"I called looking for a replacement part for a Dyson. They had the part was so happy. I picked it up easy place to find."

"Zero stars. We purchased a Sebo Dart for about $600 on a Tuesday, and thought there was a 1-week return. When I found I needed two hands to push the vacuum on my home carpet (not overly plush) I called and asked to return. I was told there was a 5-day return with a 10% restocking fee. I purchased late on a Tuesday and called to return the following Monday morning when I was told about the restocking fee. Additionally, they sold me an attachment that did not fit the Sebo Dart. I won't ever walk in this store again."

"Rip OFF! First they charge you $20 to look at your Vacuum. Then I was quoted $200 to replace a cord and clean the motor of my Miele. I picked it up and took it to a shop in Wilmette where I was given a quote of $100 yesterday. No charge to look at it and it's ready today!"

"Excellent service! Helped me with my Dyson vacuum. Battery issue. Had it in stock and replaced it in 10 minutes literally that fast! Unbelievable. Highly recommend this place."

"I took my carpet steam cleaner to them due to the decent reviews. I knew it only needed to be cleaned and nothing else as there was a clog blocking the base unit pumping but not the hand unit. Nothing else. I called a week later for an update and they had not looked at it but I reinforced that it only needed to be cleaned. Called a week later. Now it needed a pump and they were waiting on the part. Again I said it didn't need a pump. Just a cleaning Another week. The new pump has been installed. I said take it out and replace it with the old pump and call me back. A few days later, a call and magically it only needed to be cleaned. Unbelievable. So many things wrong in this interaction. I only lucked out because I diagnosed what it wasn't before I dropped it off. Make sure you are not paying for something you dont need.they take sdvantage of people's lack of knowledge."