Advance Auto Parts

"Had issue with a lawn mower battery and Alex was great about helping fix the issue."

"Sun Feb 4 3pm went in to buy meguires tire shine and ended up seeing a $25 bundle that included a bucket. When I went to purchase the two items I told the kid, Mr. Bennett that I wanted the bucket deal. He rang me up for 2 items only. 30 minutes later, with the help of his manager, who was no brighter than him, goes to refund me for the two bottles, then tells me let me just rering this up real quick, and we’ll get this taken care of goes to charge me for the bundle and since I only had $35 to begin with on my credit card The purchase was declined. Like deer in the headlights He then tells me the refund will take several days. Ended up leaving without any products and a hold on my card for the refund! What dumb youth is running this location. Both need major retraining on how to take care of customers. Btw The first kid was trying to reset the computer because it froze up on my refund and didn’t even know that he needed to hit the power button on the computer. He was hitting the power button on the monitor and thought that would reset the computer. I could not believe my eyes. Complete morons"

"waste of time they do not even match their own online prices in the store.went to buy headlights ,50$ at advance, 25$ on amazon for the exact product delivered next day"

"Rude manager, smoking a cigarette with the door half open blocking the entrance. Doesn’t greet and seems bothered to help, just sits and stares you down or will start doing random tasks until you get his attention. Always sporting a bad attitude. I always try to avoid this place unless I need a part they have."

"advance Auto has been around in West Chicago a long time. I've been buying parts here for years. Employees are always helpful and very knowledgeable. Went in the other day Minh helped me, he really knows his parts. He even made a few suggestions that helped me out."