AutoZone Auto Parts

"Terrible customer service, no greeting from the workers. Waited for for someone to assist me and my dad. My dad asked if anyone was working, while there were 3 people in back and responded "no, no one is working" finally someone came and helped but the lady was on her phone and not paying attention to what kind of v belt we asked for and has someone else go and get it but doesn't rely the message needed a size 40 v belt and not the same one. Went to O'Reillys and was greeted and helped as soon as we walked in, they had us out the door with the right belt, took less time then waiting 10 to 15 minutes at this autozone. Get workers that care and have knowledge."

"My friend's vehicle wasn't starting. We came here, to the 1017 Farnsworth store, on New Years day and they hooked us up with a new battery and install for $100 and some change. Totally would recommend. Their staff , Marilyn and Alejandro are elite!"

"Absolute laziness, reinforced with a lack of ambition! Definition of poor management with the same mentioned qualities above! Home store didn't have all parts needed so to save time we chose to pick up our selves. After waiting for someone to decide oh hey we got a customer we should help, they proceeded to tell me "commercial is closed" uh no sir it closes at 6 and it's 543 and we aren't paying retail on a 600.00 order. After going back and forth briefly I chose not to take the order and not give that store our company business. We'll wait until Monday morning and happily give the business to our home store and have it delivered! If friendly, helpful, and knowledgeable is what you're looking for in a parts store I suggest you avoid this particular store."

"I wish I could remember the name of the lady that waited on me, she was very nice. While the air filter I needed was out-of-stock she referred me to the Douglas store in Montgomery and I appreciate her for her attention and care. This was Sunday, Nov 5. Thank you."