Penn Station East Coast Subs

"Our family has been here twice on a Thursday and a Friday. The team working were so friendly and talked to our kids. The food is always so good! I was just impressed with how kind and welcoming the staff was!"

"Today I came in around 4:30 to get dinner for my family. There were only 2 employees present & during my time there they had mine & another gentleman's order, a door dash order, a group of three & a family of six. Even while busy the employees were very friendly, the service was pretty quick & the sandwich was delicious!!!"

"Great subs! Wanted something a little different than the normal fare in Edwardsville. Have never been here, and I was pretty happy. Fries are great. And they have malt vinegar!"

"Come to penn station quite a bit…. Today was not a good experience. I’m not sure if the girl who waited on me was new or what. Ordered a (Turkey Bacon Ranch). Asked for No ranch & to make it “East Coast Style”. Asked if it could be toasted. She wouldn’t do that since TBR is listed as a cold sub.. I get it… so I asked for a Dagwood. Essentially the same order previously (Turkey & Bacon east coast style) I pay, get my receipt. There is no “add bacon” I bring this to her attention and even was willing to pay extra for bacon to be added. She says “she forgot to ring that up when I ordered and that she will add it.” I apologized for making my order initially complicated… Mind you in the meantime she says nothing to the other woman making my sandwich. Sandwich finally comes, I see her putting everything on except there’s no bacon. I bring this to her attention AGAIN and get a mumbled response. Whatever…at this point her mind is made up and I am clearly not getting the bacon that I asked for 3 separate times… Last but not least, she couldn’t wrap my sandwich properly. Used several pieces of tape and threw it into the bag. Side Note: It was just myself and one other customer in there…. I don’t know how this became so difficult."