Starbucks

"The Customer Service here at the Golf Road and American Way Starbucks was exceptional. The person taking my order was friendly, patient, helpful, and offered some great suggestions. This Starbucks, located near a very busy, slightly upper middle class to upscale nearby retail environment, we will always be consistently busy. This, Starbucks definitely needs some remodeling in terms of its tables and chairs, woodwork, and a few other elements. It’s not cozy. This location reminds me of the one in Denada East, in Wheaton, where they will consistently have a multitude of people and exceptional business, and not taking the extra time, attention, and money into the upkeep and updating of the infrastructure inside."

"The staff was not friendly or helpful at this location. I placed a mobile order and waited several minutes at the counter to request a stopper, yet none of the staff bothered to speak to me or ask if I needed assistance. The Peppermint Mocha was okay."

"We love this location because staff is very friendly and knowledgeable. Their customer service quality is excellent and impressive. Angel is always with a smile and proving top notch customer service while we place many orders with specific details and especially for big events and catering coffee. I always trust that our orders will be on time and correct. Their team is very friendly and hardworking people that you can sense as soon as you walk in. Thank YOU!"

"this branch is terrible, waited 20 mins or so via drive thru, ordered tall matcha latte, half of my cup is foam lol, not going back to this starbucks for sure"

"There are quite a number of very friendly Baristas at this location. They have drinks ready in a fair amount of time. They always have my complicated drink and instructions right every time and so I am inclined to leave them a deserving tip most times. To eat, I recommend my favorites, the sausage, egg and cheese wrap for breakfast or the ham and Swiss cheese sandwich is very satisfying at any time that you get hungry. Put your favorite hot sauce on these and they perfectly wake up your senses. After 11:30am it becomes harder to find a close parking spot for this Starbucks since the 2 adjacent restaurants next door open at 11:00am. At this location, I have also witnessed the bathrooms being extraordinarily cleaned. Kudos to the young African American guy that coats everything in the bathroom with disinfectant spray and leaves it soaking for minutes before wiping down. Haven't seen that anywhere else at any restaurant before at all. Great to know and see this since this location is a high traffic area. A lot of people from neighboring hotels often come here."