Walgreens,

1160 West Jefferson Street, Shorewood, IL 60404

"If you are getting prescriptions bring a lunch, and if youre getting prescriptions via drive thru fill your tank."

"I'm really tired of this pharmacy. They are under staffed which makes them seem really rude. There's only 2 staff members that are nice and hardworking who are the tall boy that has been here for a really long time and 1 of the pharmacist. Otherwise, the pharmacy take forever to get a refill. When I first started going here in 2013 this was the best pharmacy. Now everybody in Shorewood goes here and it's a circus. They need to hire more people who have good work ethic and customer service skills. It's obvious that people today feel entitled and lack work ethic"

"April the store manager was amazing. I only come here for the service. And the quality of the product. April should be the V.P. of the company... thank you for the great service from everyone there"

"The store is always clean. The customer service is excellent. Someone is always available to help. If they don't have it, they will order it (if it is available), or they'll find a store that has it. The Pharmacy is very helpful 5o if you have questions. The ladies that works the Cosmetics department is Soo sweet and helpful, she will look stuff up for you and helps out if she can. She also keeps my favorite lotion in stock❤️ Jon the pharmacist is always helpful and I noticed that he always remember's customer's and their names."

"This location typically is dirty and has poor in stocks. Today, I needed to return 2 defective solar lights that didn’t light up after a month in my garden. Manager Devin wouldn’t return them, and was rude and unhelpful. He suggested I contact the manufacturer about the defect. I reminded him that they were branded “Walgreens” and he told me they only distribute them. I understand how retail works, but if you sell it under your brand it is essentially your merchandise. And you should refund customers when your merchandise is defective. He was also unwilling to give me the district manager’s contact information. I do not recommend this location based on the service I received and will no longer shop at Walgreens since they don’t stand behind their own branded merchandise. Shameful."