Wendy's,

1895 Douglas Road, Montgomery, IL 60538

"They forgot our fries so we had to go back around only to get home after a long night and unwrap everything and realize they screwed up our entire order. We ordered 3 chicken sandwiches and we got 1 chicken sandwiches and 2 cheeseburgers. They had also forgotten our chicken nuggets and threw in spicy ones that we did not order and did not eat. There was only one other person ordering food. They were not busy, this was just laziness."

"I ordered a large coke with my combo and they gave my large ice cup this is unacceptable technically they are stealing us with the drinks."

"It's been my experience that every employee I've had the displeasure of interacting with has been disrespectful & impolite. I've come at different times of day, different days of the week, and the poor attitudes have been consistent. I work in the service industry, so I go out of my way to be kind to fellow restaurant workers, but no matter how kind I am, it's always met with impudence at this location. I hope management can sit the staff down and give them a crash course in proper customer service & professionalism."

"Came in from out of town and wanted a quick bite to eat so I went through the drive through. Lady at speaker said “what do you want” no hello welcome to Wendy’s how can I help you? Just a plain and simple what do you want. Then when I was done ordering she told me to pull up not giving me a price. So I pulled around and she then told me how much it was. Gave her my money and then she tossed the bag of food into my truck and closed the window. Absolutely horrible customer service. Definitely won’t ever return to this location again."