Culver’s 1620 West Lake Shore Drive, Woodstock, IL 60098

"The only employees they ever have working the registers have a hard time understanding English, leaving you with many incorrect orders"

"Absolutely HORRIBLE experience at this Culver's Woodstock location. We go to Culver's restaurants a lot and have never seen anything like this. Firstly, when we went to place our order, the two girls behind the counter were busy in conversation, oblivious to us even standing there at the register, waiting to order. Finally, one of them looks at us, doesn't even greet us, just stares. We placed our order and went to sit down at our table. After a while, a large blonde lady with her hair tied back literally THREW our food tray on our table, saying "Here you go!" in sort of a sarcastic manner, looking the other direction. We couldn't believe it. It was so rude and she acted like she just hated her job. Further, my friend had ordered a double hamburger with ketchup and mustard only. He got a double cheeseburger with NO ketchup or mustard instead. He was hungry and just didn't want to complain so he ate it anyway. As we were eating, there was a conversation among about 5 workers behind the counter, and one of them was complaining about some customers. This lady was so loud the entire restaurant could hear her. SO unprofessional. Look, I realize sometimes dealing with the public can be hard, but it is VERY bad form to complain about customers where other customers can hear. Lastly, after my friend and I finished our meal, I went up to the counter to order a salad and fries for take-out. My friend left and waited for me in the car. We were in a bit of a hurry, so when one of the workers, a Hispanic gentleman, handed me my take-out bag, I left right away, without checking what was in it. When I got home, I realized there were NO FRIES. I live in the next town over so I wasn't going to drive ALL the way back to Woodstock to get the fries I paid for. All in all, a TERRIBLE experience, absolutely horrible service and absence of professionalism. Plus, they in effect stole my money that I paid for the fries. I would NOT recommend this Culvers location. Avoid!"

"Always a good experience here. Good food and fast service. Our last trip here was on Mother's day & they gave each mother a carnation, a nice little gift."

"Perfectly thin, seared edges, the best fast food burger ever. Chicken tenders are pretty good too."