Sunset Ford of Waterloo Service 1425 Illinois 3, Waterloo, IL 62298

"Everyone is so nice! Lonnie and Sid made the whole experience wonderful. If I could give over 5 stars I would!!!"

"Service Manager L Pope and team were fantastic and helped me get my vehicle back quickly."

"I bought a brand new Ford Ranger at this dealership. From purchase, the FM radio was not working properly. I had to bring the truck into service over night, then it was looked at the following day. They found that the antenna was not placed on the truck. (Simple, right?) It was in the glove compartment of the truck but had never been placed on the vehicle. I spent a lot of time and energy on a function that I would have assumed would have been completed at the time of purchase. Don't get me wrong, everyone in service was nice and helpful however spent most of the time explaining what I would have to pay for if this was not under warranty. Luckily, I don't live far from the dealership or I would really be frustrated if I would have has to drive a long distance for a very simple solution. Next time, complete the new purchase vehicle check list to make sure the vehicle is ready for purchase and driving."

"Booking appt was quick and easy. Service was great. Communication was great as well. Super friendly!! Lonnie is super Awesome, she explains things thoroughly!!"

"Lonnie is great!! She always explains things throughly so there is no confusion on the price and services being done. She also proactive in telling me what services will be due during my next visit so there are no surprises when I get there. I have always used Sunset Ford for all of my Ford vehicles service/maintenance and will continue to do so."