Dunkin'

"I’ve been coming to this Dunkin for over a year now. The worker Heidi is one of the best workers I’ve ever encountered with at this location. She’s full of energy, smiles and very friendly. She makes coming early in the morning a great experience."

"Expect them to get your order wrong 90% of the time. Lattes made without espresso or missing syrup or not decaf. For how expensive everything is I expect them to get it right at least most of the time, but I feel like I'm wasting my money every time I go here."

"Great breakfast sandwiches, lots of choices. And coffee,if you want traditional or a wonderful specialty drink lots of options. Great service , fast and friendly staff. Always a delight! Also gift cards always please the recipient!!"

"Girl running the drive through window in the morning with long dark hair, is incredibly rude. Acts like she has a God complex, they messed my drink up and demanded I give the messed one up but other employees told her no they re made it and to keep the messed one, don't know what power shift she's on but her attitudes every single day you see her..."

"I have been coming to this location for a long time. Sometimes twice a day. There is one employee that makes every experience less than enjoyable. She is a young girl with longer blondish hair. I should have asked her name today but since she doesn’t speak to you, avoids eye contact and basically throws your food and drink out the window it’s hard to have any communication with her. She is just unbelievably rude. The day before thanksgiving we ordered a few items when we got home the latte was ice cold. Tried to call 3 times with no answer. We went back later ordered more items and I mentioned the mishap that morning and said I tried to call. The same girl says, yeah well our phone lines are down so, if you would have come back we would have given you a new one. I told her I did not have time to come right back but I’m back now so I’d like to know what we can do. She says well we were really busy and training today so. I told her well that’s not my problem and if I pay $5 for a drink it should be made correctly. She shrugs her shoulders and said oh you’re here to another employee you deal with it. The other employee made a new latte and even though I didn’t need it and would have preferred to have my name taken down and a future credit applied I figured it was some kind of resolve. I came back this morning and spent $60 on donuts and coffee for family in town because I do think the manager (who is extremely helpful and hard working) and most other employees are generally kind and it is the closest location to my home. Later in the day I stopped in again to grab my son a latte on the way home and both the girl taking the order and the one throwing it out the window without a word have made me decide to never give that location another penny of mine. I don’t care if I have to drive further away to get my coffee without a side of attitude. Management, you need to be aware, the employees at this location and that one girl in particular are completely ruining the customers experience."