Papa Johns Pizza

"You can't be serious... Wait till you read this. They left my order on my neighbors doorstep, after an hour of waiting for the order to be made... Free pizza for them I guess. Delivery dude said "You had a note saying you can't answer the door", even though I had my door wide open, waiting... After that, all of a sudden I was right and it was delivered next door. Remake I guess... This is only my second time ordering, the first time I ordered, it came almost an hour and a half after I ordered it. When the delivery guy brought my order back from remaking it, he dropped the top box... He offered me a free pizza, but after my first/last 2 orders, I don't think I'll ever order from here again. If anything a free pizza is offensive, when my tip to you was a pizza itself, and you couldn't get it right the first time. When I finally decided to make sure my order was correct, they put only 2 marinara for each, even though I ordered 6 containers of cheese sauce, them cheese sauces ain't cheap. Feels like I got scammed, but from a big chain, holy hell..."

"West Frankfort Papa John's went above and beyond for our sons FAREWELL party today! He leaves for the Navy on Wednesday, and all he wanted was Papa John's! The food was hot and delicious!! Andi, thank you so much! Tiffany you were a joy to work with! Would recommend 1000 times!"

"Ordered online 3 pizzas, wings & 2 Desserts..Our XL Shaq pizza was wrong, I had ordered light sauce they had put extra sauce. Ordered Pepp & Jalapoeno's, there were no Jalapoeno's on my pizza. The tag on the box even stated light sauce & Jalapoeno's..Pretty disappointed that the simplest of instructions can not be followed.."

"Gave them one star because they were actually breathing. We were door dashing and it was the worst experience I have ever had at any restaurant bar none. The manager and the guy working behind the counter were unprofessional ,rude and had no business working in the public. Absolutely mind-blowing that they would leave someone of that caliber in charge of their store. Will never be going back there and won't recommend anyone else that I know to either. If the West Frankfort Papa johns is the only option then I will choose hunger!"

"We had a major issue with the Papa John's app, namely the papa dough portion. Got in touch with customer service and literally within minutes we received a call from the owner/manager wanting to make everything right. Andi went out of her way to fix the issue and should be commended. Thanks again and we will definitely be back!"