Johnny Londoff Chevrolet Parts Department

"Slowest shop I have ever been to. Anywhere else I go an oil change is done in 20 minutes. I have never waited less than 2 hours at this abysmal place. Today I arrived at 830 and it was almost noon before I left with only an oil change and a tire rotation. And now a CAR dealership is passing off their cost to consumers in the form credit card fees. Ridiculous. Also, maybe rethink your printout. "Are you kidding me?" Is what every person will say when they read you charge 3% on credit card fees as a CAR DEALERSHIP. WILL NOT RETURN. Valvoline is cheaper, quicker, and more friendly by far."

"The white heavy set show room receptionist needs to lower her tone when talking to customers. Her demeanor was a bit rude when I told her that I called earlier and spoke with a Jennifer who told me to ask for someone named Dave."

"Honestly wish I would never got my car from here. Salesman, Craig Whitfield never helps or responds to emails of questions I have. I’ve had my car for two months and already had to bring it in 4 times. Twice I turned off on me on the highway. Customer Service always transfer you to someone else with different answers. Long waits when getting the car fixed even if you had a “appointment”. When I say long, I mean it took them 6 hours to fix my breaks. This is my first car and the salesman took an advantage and I wish I was more knowledgeable about everything. But it’s a much learned learning experience."

"I actually visited the maintenance department. Nevertheless, I went in due to my carpet being ripped and coming out from the side panels. Apparently, the mfg. issued a bulletin to dealerships regarding the this problem but no one thought it was necessary or the right thing to do by informing the vehicle owners. Dealership opted to stuff some sort of filling to remedy problem. But God! When I picked my car up, my infotainment screen was black with music playing. But as I pulled into the bay to inform them of the new problem, the radio completely went out. Long story short, Johnny Londoff ended up replacing my carpet and screen. Companies should do the right thing to start and not inconvenience consumers. Grateful Dawn stepped in with exceptional customer service/care!"

"Best dealership in the Saint Louis area hands down"