NTB-National Tire & Battery 1703 Homer M Adams Parkway, Alton, IL 62002

"Had a scheduled appointment for a simple tire leak repair. Waited 1 hour only to be told they don't know if they can get it done by the next hour. Had to leave without my tire repair because of time constraints. Don't make appointments if you can't meet them. I will never go here again."

"I brought a tire on the rim that needed to be replaced. The service rep examined the tire and showed me the tire damage in the side wall. He stated tire needed to be replaced and found a tire that was comparable to the tire that was damaged. The tire replacement took less than 30 min. Service rep was kind and generous. I would recommend NTB-Alton."

"Had a 10:00am appointment for a wheel alignment. It is now 11:20 and they just brought it in. From 11:00 to 11:20 my car was no where to be found, wasn’t outside and wasn’t inside where did it go for 20 minutes. Makes you wonder! We will see, I wrote the mileage down after I arrived here."

"W. Florissant. First, my appointment time was changed 2x, after 3 hours waiting room, leak in tire and oil change. At register I asked about my tire, they informed me that the compressor was broken and couldn't fix. I said why would anyone tell me that I would have left. Unprofessional, didn't have good customer service and I will never return."

"I went to NTB in Alton, IL because I had a flat tire and needed assistance quickly. The mechanics got me in quickly and determined the tire could not be repaired. I did not buy the tire from there, but they were kind enough to put the spare on for me at no charge and did it in less than 30 minutes. The guys were friendly and helpful. I will most like be getting my next set of tires from them!"