Roberts Motors, Inc.

"I was expecting to stay with my SUV for some warranty work they said could be 3-4 hours much to my surprise it only took an hour. The men working there were polite and kept me informed of what was happening. Waiting chairs could be more comfortable but all in all they give wonderful service."

"Stood in service department for several minutes before I was waited on. As I drove up, lady outside smoking by the over head doors came in after i waited several minutes and asked if if she could help after seeing me drive up. I gave her my name, she typed it into the computer and asked if I had been here before. Later I received a call from a service advisor asked if I wanted my my tires rotated and balance which was on my appointment. Later, i received another call asking if I wanted air filter changed, the service advisor also stated my lug nuts were sworn and it would cost more if they were damaged on removing. Based on the poor service and trying to up sale me I will not be returning for anymore services."

"It was a great price, and worth the wait in the end, but 4 hours was too much. If I was to suggest Robert's Ford to anyone, I'd tell them not to listen to them about timing of the service, like to come in early before the appointment. Don't do it. There's a lot of younger guys that work there that didn't know enough about Ford Trucks like mine. They were good but if it took 4 hours ever again, I would never go back."

"Had problems getting my car into the Ford I had purchased my vehicle from. Came here, and they honored my warranty and took great care in my repairs. I worked with Mike Jacober. He was fast, and it was overall an amazing experience. Thank you!"

"I had a low tire pressure light on, swung into Roberts and Johnny Mac helped me immediately. He was so kind and wonderful to talk to while my truck was hooked up to the nitro machine. He got me taken care of and out of there in no time, and was a bright spot in my day!"