NAPA Auto Parts

"I was there yesterday morning , and I was not pleased with the service that I received. First off, I walked in because another company down the road said that your company had the acid for the batteries that I needed to add to get them filled. Our son just came home from the Marines. And he was there looking for stuff that he wanted to buy. I decided to bring in both batteries. I thought that they would test the batteries to see if they were any good and to see if they would fill the batteries. They said they don't fill the batteries , so they don't charge the batteries. And he didn't know where the tester was. He turns around 2 seconds later he finds the tester test the battery. Yes, it was good, but the attitude we got was very unprofessional. Our son shortly walked up behind us. He thought that he would get served as well for the three items that he decided to purchase. He was in there for a good 10 minutes with the guy that was waiting on us. He decides to take a phone call. Doesn't even acknowledge our son being there. Another person walks by acts like my son is not there? And our son decided to walk out and come back to the car, and we left. Very bad service. I will never go back again. Very disgusted with the service that our son received after serving for this country , it's not worth it. I will never come back again. And I will definitely be making sure I tell everybody about the service I received. If I could give a zero star, I would. I give your customer service a negative 100%"

"Waited for ten minutes to buy 3 items. Kinda annoying. Otherwise wide variety of items"

"Morning staff didn't want to help me look for a part. They got my information &put me on hold, so long that napa hung up on me. And after recalling no awnser."

"Awesome service and had exactly what I needed"

"I live in Hawk Point and I drive right past the Troy Napa to get to the wentzville location it's a corporate owned location, the service is way better, you can make online purchases and pick them up here if you like at no extra charge, Troy store charges extra shipping. Boo"