Waters at Willow Run
15433 Farm to Market Road 1325, Austin, Texas 78728
About the Business
Waters at Willow Run is a premier senior living community located in the heart of Austin, Texas. Situated at 15433 Farm to Market Road 1325, our beautiful campus offers a peaceful and serene environment for our residents to enjoy. With a range of amenities and services designed to promote independence and well-being, Waters at Willow Run is the perfect place for seniors looking to live their best life in a supportive and caring community. Our dedicated staff is committed to providing personalized care and attention to each resident, ensuring their comfort and happiness. Come experience the warmth and hospitality of Waters at Willow Run today.
Photos
Contacts
15433 Farm to Market Rd 1325, Austin, TX 78728, United States
Hours open
Monday:
09:30 - 17:00
Tuesday:
09:30 - 17:00
Wednesday:
09:30 - 17:00
Thursday:
09:30 - 17:00
Friday:
09:30 - 17:00
Saturday:
09:30 - 17:00
Sunday:
Closed
Reviews
"((UPDATE))) They are slowly improving but starting to hear the residents and I'm so glad because I really love how clean and spacious our apartments are.... NO BUGS OR ROACHES THANK GOD!!! Thank you for listening and trying to improve this apartment complex!!!!!! If you want low project living THIS IS THE PLACE FOR YOU!!!! You can Trash the place, you can leave your garbage thrown outside, smoke weed, trash the pool, have your little kids running around unattended, shots fired at you and have plates stolen from your vehicle...YEP! THIS IS THE PLACE IF YOU WANT TO EXPERIENCE LIVING IN THE GHETTO FOR $1200 a month!!!!!"
"I truly believe this place is great! The leasing office is always open and every time I would go in they helped me right away and always worked with me, they never gave me a hard time. My neighbors were also great. No one bugs each other and they look out for each other as well. Yes you will see trash sometimes but the workers are pretty good at picking it up right away. The apartment have great rooms and very spacious as well all of them a 1bd, 2bd and 3bd are very spacious."
"Title: Extremely Disappointed Rating: ★☆☆☆☆ I recently had the unfortunate experience of living at this apartment and I cannot express my disappointment enough. This review aims to shed light on the numerous issues I encountered during my time there, including an roach infestation and high crime activities. Upon moving in, I noticed that the apartment was not in the best condition. The walls were stained, the carpet was worn out, and there were signs of neglect. It was clear that the management did not prioritize the upkeep of the property. One of the biggest problems I faced was the persistent roach infestation. No matter how much I cleaned or tried to prevent them, the roaches seemed to be everywhere. It was incredibly frustrating and unsanitary to deal with this on a daily basis. Despite reporting the issue multiple times to the management, their response was slow and ineffective. Furthermore, the apartment complex had a significant crime problem. There were frequent incidents of theft, vandalism, and even violent crimes within the premises. I did not feel safe living there, especially during nighttime. The lack of security measures and the apparent apathy of the management towards addressing this issue added to my frustration. Gun shots went through the neighbor door. Communication with the property manager was a nightmare. They were unresponsive to my concerns and seemed disinterested in resolving any of the issues I brought up. It felt like they were more focused on collecting rent rather than ensuring the well-being and satisfaction of their tenants. I give this apartment a zero stars if I could. In conclusion, I strongly advise against considering this apartment The infestation, high crime activities, and lack of responsiveness from the management make it a highly undesirable place to live. Save yourself the frustration and look for a better place to call home."
"Do not move here… unless you have no sympathy for yourself.... Definitely do not move here if you have children.... The type of people who live here do not care about their children and properly raising them. I can't even take my kids to the park without KIDS his age cussing up a storm throwing rocks. And being disrespectful to adults. The office staff is a joke. They have no manager... this place is a disgrace. We still pay full cost, Even though the pool is still closed the workout room is still closed all amenities are still closed.... This place is a joke and it's a big a** scam..... Trust me when I tell you do not move here or you will be disappointed...."
"Simply Amazing!!! We love our new home here... I normally don’t post reviews but I had to take a moment to share my fantastic experience with everyone. The leasing and maintenance team are extremely helpful, kind and professional. I truly do appreciate Manny and Laura!!! Manny is transparent, knowledgeable and caring. He took great care of me from the beginning to even now! He actually cared about our family. Laura was very kind and helped us throughout the application process also. If you are looking for an beautiful apartment home & a professional leasing/management team who truly cares about their residents, this is the place for you. Great location."
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