The Clark 1301 West 5th Street, Austin, TX 78703

"The Clark is a great place to live. The maintenance requests are filled promptly. The front desk team is warm, friendly, and always quick to help. The amenities are bar none, especially the gym. The gym is not only large, but also has all the equipment anyone needs. Included with the workout area is a full sized, separate, mirrored workout room with cycling bikes and a TV with interactive workouts. I have never had to wait to use the equipment. The property is kept clean and in top notch condition. I live above the dog park, which I use everyday with my Greyhound. I back up to the train. I work from home and rarely hear the train, neighbors, or dogs. The sliding back doors are insulated very well! I love the location. It's a quick walk to Howard's, Clarks and Swedish Hill. Nate's Baked goods is across the street and is delicious (also has a half price hour 3-4 weekdays). I have really enjoyed living here and fully recommend living at The Clark."

"I've lived here over 2 years and still love it. The location is perfect, right on the outside edge of downtown, and walkable to a lot of places. The pool, gym, and other community areas are some of the best I've seen. The unit finishes and appliances are very nice (including gas stoves) and floorplans are well designed. Parking garage is great - spots are not the miniature size you normally see downtown - and although they offer some reserved spots, I've never once felt like I needed one. Residents are mostly friendly and respectful, although there are always going to be some bad apples who leave their trash in the hallway all weekend long. Maintenance has been noticeably slower to fix issues lately, which is my only real complaint, but the work gets done eventually. Frequent elevator issues are a thing, like many DT apartment buildings, but at least this is a mid-rise, so they're not as critical. I also wish someone would design these buildings better to prevent the misery of stampeding dogs or heel-striking walkers in the apartments above you. Overall I still love The Clark and recommend it. :)"

"Casee and her team are great. Unfortunately, I had to move out of the Clark within my first 30 days, but they have a '30-day no-fault clause,' which is pretty unheard of with apartments. Casee issued my refund quickly and ensured a super smooth move-out process. The building is upscale, and the units have nice finishes and appliances. Also 10 minute walk to downtown. Highly recommend this spot"

"I had a great experience touring at The Clark with my assigned leasing professional, Iman! She was very personable, welcoming and offered great insights about the neighborhood, floorplans and amenities. The location is very close to the Downtown area, Whole Foods and CycleBar. One thing super cool about the property is a monthly allotment of free coffees at the nearby coffee shop (Better Half Coffee & Cocktails). Although I didn't end up signing a lease here, I will definitely refer this property to others on the hunt for a new apartment."

"Don't be fooled by the 5 star reviews, The Clark pays its residents for positive reviews (you'll often see contests in the elevators for $1000 to write reviews). Let's start with the good: you're in a good location, walking distance to many things. Some of the floor plans are decent. The maintenance staff is very nice and likely overworked with all the things going wrong in the building. This is where the good things end. The bad: The train is AWFUL. Do not even entertain an apartment that faces the tracks. The leasing team will tell you it only runs a few times a day, but it runs at least 15 times a day, and runs all through the night. It blares the horn when passing and there is nothing being done by the building to make this a quiet zone. The apartments are cheaply made, with zero sound proofing. When the train passes or there is music ongoing outside, it sounds like it's in your apartment. Forget about working or sleeping with the train, it'll interrupt all your meetings and sleep on a consistent basis. Beware if you need to use the elevator, there are only 2 in the building and one is always reserved for moving. Leaving 1 elevator to serve over 200 apartments. The broken: The garage gate has been broken for months, they fixed it for about a week, and it is broken again. The door key app is currently broken, resulting in numerous residents being locked out of the building. The ugly: The lobby is regularly cleaned, but the rest of the building is forgotten about. The hallway floors are absolutely disgusting. They finally shampooed the hallway carpets for the first time this week, which cleaned up months (possibly years?) of old urine stains from animals in the building. The trash rooms are consistently overrun with trash and old furniture, and the elevators smell like stale beer with spills on the floor. Overall, The Clark could be good if the management company cared about making improvements. However, I don't see them making an effort any time in the future."