Texas Children’s Hospital North Austin Campus 9835 North Lake Creek Parkway, Austin, TX 78717
About the Business
Texas Children’s Hospital North Austin Campus is a premier health institution located at 9835 North Lake Creek Parkway in Austin, Texas. With a mission to provide the city of Austin with access to the best medical experts and facilities, Texas Children’s offers the highest standard of primary care for children from birth to adulthood. The campus includes specialized pediatric services in thirteen different locations across Austin, with more specialties on the way. The facility also houses the ninth community maternal-fetal medicine clinic operated by the Texas Children's Pavilion for Women. Texas Children’s Hospital North Austin Campus is dedicated to providing top-notch healthcare services to the community and making a positive impact on the state capital.
Photos
Location & Phone number
9835 N Lake Creek Pkwy, Austin, TX 78717, United States
Reviews
"We had an amazing visit with Brian, Jason, and Alyssa at the outpatient lab this morning. My two young kids get frequent lab draws, and we have unfortunately had multiple bad experiences at the Dell Children’s outpatient lab, so we were eager to try a new pediatric lab. The Texas Children’s Hospital lab was great from start to finish — every person we interacted with seemed happy to be there and went out of their way to take great care of my kids. For example, the phlebotomist proactively called a child life specialist to help support us during the procedure, which was a huge help. Absolutely recommend to any family who needs labs drawn for young kids. It is worth the drive! Notes: - You do not need to be seeing a TCH specialist to get labs done here. If you are not a TCH patient, you do need Quest lab orders. - You can’t make an appointment (at least not at this time), so it’s walk-ins only. There was no wait when we were there early on a Monday morning. - The lab is inside the hospital. Walk in the main entrance and make a left, and then you’ll see it down the hall on your right."
"I do not recommend this hospital. We had lab test done and the failed to share the results with us. 3 weeks later we had no choice but to go in person to get the results and even then the nurse barely knew what she was doing. Their phone system is the worst, you have to wait for 60+ mins only to be disconnected. I can't even believe when you call you first speak to someone in Houston then they direct you to Austin, unbelievable and frustrating. It's 2024 and these are not challenges such a facility should be experiencing. The doctor we saw is fantastic but the logistics part (communication, appt scheduling and nurses are -1 rating). Transferring to Dell's children."
"Threatened to arrest us?! I know, security was just doing their job. But we parked in the parking lot for "
"The staff at Texas Children's Hospital take care of each patient that comes through these walls, big and small. I'm grateful for all the hard work they do to serve our community!"
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