Meritage at Steiner Ranch
4500 Steiner Ranch Boulevard, Austin, Texas 78732
About the Business
Meritage at Steiner Ranch is a premier institution located at 4500 Steiner Ranch Boulevard in Austin, Texas, United States. Our community offers luxury living with stunning views and top-notch amenities. Residents can enjoy resort-style pools, fitness centers, and beautifully landscaped grounds. The location is convenient to shopping, dining, and outdoor activities. Visit our Resident Portal to easily pay rent online and experience a hassle-free living experience.
Photos
Contacts
4500 Steiner Ranch Blvd, Austin, TX 78732, United States
Hours open
Monday:
09:30 - 18:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 18:00
Saturday:
10:30 - 17:00
Sunday:
13:30 - 17:00
Reviews
"I have lived here for about 3 weeks and love the area. This community feels safe and my family and I have adjusted well. They are under new management and have gone above and beyond to make us feel at home. Alianna and the entire office team have been very delightful to work with and they have been very prompt at resolving my issues, questions, and or concerns. I hope to be a lifelong resident, keep up the good work!!"
"February 2024 I moved into these apartments in 2022 with my mom right after getting covid. Since she had my children while I was in the hospital. Once I got out I stayed here to keep my children in steiner ranch elementary as they are a top school in Leander ISD and have great teachers who work with neurodiverse students. While my mom lived here she went though one new management company they fixed nothing. Her refrigerator had a bulb in it that melted the back of it, and then gave out. The dish washer broke and never got fixed. managment refused to replace her fridge and fix any of her cabinets. A big hole in her ceiling. And more. Yet she still stood by the apartments being nice and encouraged me to stay and get my own apartment. Since MEB has taken over thing we're getting better yet my AC is still broken. And they haven't had a part that they needed since I put the work order in months ago. Half the time no one calls with an update and every time they do come out if they do the part is still missing. Yet you can punctually paint the whole complex deprive my children of decorating for Christmas and Because none of my windows have screens my apartment got infested with flies for 2 months because it got too hot to keep the windows clothes. My children are plagued with colds and asthma issues and when I asked about getting moved to another apartment I was told that I would have to sign a whole new lease. Couldn't get a discount on the apartment. And had to pay a new deposit. When the issue was never my fault to begin with. I have never received compensation for not having a working AC. And I have never missed a payment. The high rent doesn't fit the quality of living. I've paid less for better. I don't expect apartments to be amazing but I at least expected them to be accommodating and work with you. Yet to date I regret no going over to bridge. ______________________________________ August 2023 Moved into my own apartment back in October 2022 for my kids to be closer to their school. Nothing was fixed when I moved in. Left the second bedroom bathroom trashed. Stair banister was messed up and loose and was never fixed my ac went out a week after I moved in. It is now May 2023 and my AC is still broken. Came to fix the ac 4 time with no fix cut a big hole in the ceiling that has yet to be repaired. There is a leak on my roof where the ac is that had yet to be fixed. Now obstructing use of that bathroom. Called in when first moved in about black mold and was supposed to be removed yet there is still black mold in the bathroom downstairs. There are no screens on either 3rd floor bedroom window. Or on the livingroom ones and then come to find in the bathroom tossed over the cabenet of the primary bedroom theres a collection of duches and razors above my cabenet that never got cleaned pre move in that I cannot reach to remove. Yet they make it a point to limit what you can and can't put or decorate your balcony with. No curtains for decoration are permitted lights are limited and decorations are safe as long as they are out of sight. And for some reason my electric bill is almost 200 dollars a month despite me not having an AC. If your ok with all this and the occasional gun shots from neighboring buildings and 4th graders cussing at you and your kids as they walk. The apartments could be nice is managed properly but fall short dematically for the pice and care recieved while living here."
"When I moved into my apartment the whole entire apartment smelled like wet paint cats and mold, I asked the apartment complex if they can come do a quality air test to make sure there is no mold in the building I was told that there is mold everywhere and to not be alarmed low and behold I can visibly see mold growing from the vent in the bathroom "pictures posted in the review" My dishwasher was never hooked up when they sent somebody to come hook up my dishwasher instead of hooking up my dishwasher they made it to where the kitchen sink can no longer use hot water. Also my dishwasher is still not hooked up All of the garage doors on the property have keypads that no one on the property even knows how to operate "they don't have the codes" which is a huge security risk for any new residents that move in The air filter to the vents have not been changed in a number of years. When I pulled it out it looked like a pelt "pictures in the review" My garage smells like something died in there no matter how long I leave the garage door open to air it out it still smells like death they sent somebody to come look at it and that's literally all they did There were a lot of damages in the apartment that should have been patched or taken care of before I moved in "pictures in the review" How do you miss the fact that panels are noticably missing from the living room sliding door "pictures in the review" My unit was not ready for me to move in to, and instead of doing the right thing and reserving a unit for me to go ahead and move into right away, they said that I would have to not only wait for an entire week for them to show me something that they could move me into because nothing was ready, but I would also have to pay a transfer fee to move into another unit, they are worried more about their bottom line than they are doing the right thing when they know they messed up You will get a lot of pushback and a lot of attitude anytime you do bring up issues in the apartment and no one in the front office knows what they're doing outside of upper management. The only person that knew how to do their job quit because no one else was doing their job or knew how to do their job "literally what she told me on her last day" Do NOT move in they have a mold issue that they are trying to cover up and dealing with the push back and attitude is just not worth it"
"I have lived in this property for 4 years and the worst management this property has ever had. I have had my garage door broken for more than 12 days. I put in a repair request and to this day no one has come to repair it. They have stolen my wheels with rubber. They are not responsible either. They broke into my neighbor's house and stole all of his clothes. and his things don't do anything about it. I have been sleeping with my garage open for 12 days and they say they are not responsible. but when it comes to collecting if there is a delay after 3 days. They charge you 10% of the rental cost. I wouldn't recommend it. Don't accept anyone, even if they give you a month to live for free, it's the worst. I have waited for them to give me the insurance number that I paid to the property to make the claim and they do not put you in contact with the insurer either, apparently they charge insurance and do not have the insurer's number. A neighbor had the window of his truck broken and all of his tools were stolen. There have been many car thefts. and they don't provide security, it's the ghetto"
"**** UPDATE **** Everything was great when I moved in till about a month later my top floor started flood called maintenance right away. When I came back home they open up hole in my wall and left dryers after about two weeks they removed the dyers and left the hole in the ceiling. Also the vendor broke my stuff when removing their dryer and just left it there. About a few weeks ago I notice my sink was leaking called again no one ever came out to look at the sink now it’s leaking down to first floor and growing mold I’ve called the office multiple times no one has answered and every time I call emergency line they say someone is coming but no one comes. Don’t Move here!! Amazing customer service from everyone! They are very attentive and helpful anytime you need anything. The homes a beautiful and spacious. Definitely doesn’t feel like and apartment. It was easy to apply and handle all the paperwork remotely from out of state! I highly recommend moving to these townhomes. They have three types of renovated units."
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