Arby's

"We went through the drive through this evening around 3 pm in godfrey il. There was a really pleasant and nice young black gentleman at the window , his attitude and personality were top notch. It made the experience even more pleasant. He seemed like he was a hard worker . Hats off to him . Really"

"Ordered ahead online and was told when I got there my order wasn't ready and it would be 15 mins or so, I sat down to wait and overheard a worker tell another they were out of burgers, nobody came to tell me that they couldn't complete my order. I went to the counter only to be told THEN that they couldn't make it and was not offered a substitute after I requested a refund since I couldn't get what I ordered, only foe the very rude lady to tell me she can't give me a refund. I had to call corporate for that, and it's going to take 3-5 days for it to go back on my card. That place needs better management. Never again will I visit that place."

"This was the best Arby's experience of my life. The staff was friendly and in good spirits. The gentleman in the POLO who was an older gentleman was wonderfully kind and considerate of every order. The food was phenomenal, and overall was great."

"If you go in there there will be a minimum of a 10 minute wait before you are acknowledged.Expect cold fries every time. I believe they drop fries about once an hour. So unless you just happen to be there at that time, they will be cold. Food is extremely overpriced for what you get. Pro tip: they have a bell in the dining room. It's meant to be rung when you have good service and leave happy. This is unlikely to happen. A better use for it would be to ring it to get their attention when they are ignoring you."

"Had the worst fast food experience I've ever had. Waited 30 minutes after placing my order with no way to exitthe line. No apology, no acknowledgement whatsoever. They tried to give me a melted jamocha shake that had been sitting on the counter which I refused and had remade. Ended up with cold leathery chicken tenders and soggy room temperature curly fries. Will not return. Lesson learned."