Cline Pediatrics,PA

"If you are thinking about bringing your children here, please read this review. DO NOT RECOMMEND UNLESS YOU WANT TO SPEND 4+ HOURS WAITING. IT IS COMPLETELY OUTRAGEOUS. There’s too many doctors around to go to. DON’T ACT LIKE YOUR TIME IS MORE VALUABLE THAN MINE. Awhile back, there were other nurse practitioners in the office so it wasn’t as slow but Dr. Cline fired them all and it’s just Dr. Cline now taking every patient. She books a million people back to back in a day and has you wait HOURS to be seen. I spent 4 hours waiting to be seen in the small overly crowded waiting area with a sick baby. Also, the staff is unexceptionally unprofessional and could care less about you and your child’s needs. I’ve had multiple occasions where I’ve had issues with them due to their unprofessional and unethical abilities. Just yesterday, I called with 2 very simple requests. I needed to know if my child was up to date with his shots and then needed a copy of his shot records as well. When I called, I was placed on hold for them to go check in the back with the staff. I was on hold for about 10 minutes and then the line was disconnected. I called back immediately, and was told they were going to connect me with who I just spoke to. I was on hold for 8 minutes, and by this time I was already in the parking lot of the doctor’s office. When I walked in, there was no one in the waiting area, and 2 staff ladies at the front desk sitting on their phones. Doing absolutely nothing. When I told her who I was, she just looked at me dumbfounded. Like she didn’t know I was on hold this whole time. She explained I was on hold because they had to check in the back and they were very “busy.” When I gave her my child’s name, the other staff lady said “Oh yeah he’s up to date” as she’s sitting there on her phone. This is a PERFECT EXAMPLE and the EXACT REASON as to why I was there requesting the shot records in the first place. I have moved my child to a new primary doctor now."

"I've been taking my kids to Dr Cline their entire lives until my son turned 18 two years ago and Cline has been my daughter's only pedi. Dr. Cline is beyond thorough when she is with her patients and parents. I have never felt rushed in any appointment no mater how many questions I had, and I had a lot with a son that has autism. I have had to sit and wait a while in the waiting room, but it's always been worth it and I tell myself there are other worried parents with questions and concerns. I also want to say her nurse practitioners have always been top notch as well. My daughter had such a caring and nurturing nurse today. I will always refer parents to this office."

"For many years Dr. Cline has provided professional and outstanding care to my children and myself as well. I appreciate the thorough exams and feedback at each visit. I like that she takes her time with each patient not allowing her busy schedule to rush us out the door. I am okay with waiting when I know I will get the proper care for my children. Thank you for still caring for families after all these years!"

"Just waited over an hour and still was not seen. The staff is very insensitive, incompetent and ghetto. They could care less that we had arrived early and had been waiting for over an hour, as we were waiting all we heard were the staff talking badly about other staff members. Dr. Cline is ok but she is extremely slow. We will be finding a better Dr. I’m sure this establishment won’t be around any longer. Remember, they do not care about your time or your child, I arrived TWENTY MINUTES before my appointment, and waited for 1hr and 12 minute. When I finally said I’ll just reschedule, they weren’t like “we apologize for the inconvenience, just a few more minutes” nothing! The overweight nurses aid, said “yea ok” lol I kid you not! I’ve tried supporting my own peoples establishment but this is how you’ll be treated! Fair Warning Response…yea I’m sure you will, you were standing right there as we walked out, didn’t turn to say anything to us, my kid has been with this office for 5 years, still disgusted at what transpired, won’t be coming back! We both know you could care Dr.Cline."

"Dr. Cline is a good doctor but her staff overbooks the clinic sometimes and it can be frustrating. I have had to wait 45 minutes or more, passed my scheduled appt time to see the doctor. Then the next day I go by the pharmacy to pick up the prescription and they never called it in."