The Preserve at Travis Creek Apartments
5604 Southwest Parkway, Austin, Texas, United States
About the The Preserve at Travis Creek Apartments
The Preserve at Travis Creek Apartments is a luxurious residential community located at 5604 Southwest Parkway in Austin, Texas. As a leading real estate agency, we offer a wide range of modern and stylish apartments for rent. Our community boasts stunning views of the surrounding natural landscape and provides residents with top-notch amenities such as a resort-style pool, fitness center, and outdoor grilling areas. With spacious floor plans and a convenient location near shopping, dining, and entertainment options, The Preserve at Travis Creek Apartments is the perfect place to call home in Austin.
Photos of The Preserve at Travis Creek Apartments
5604 Southwest Pkwy, Austin, TX 78735, United States
Opening hours of The Preserve at Travis Creek Apartments
Monday:
09:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of The Preserve at Travis Creek Apartments
"AVOID THIS PLACE. Promise you can find somewhere better to live within 5 minutes proximity!! Part. 1 (first review) Maintenance is very slow no matter how many times you inquire about an update. Been without a dryer for a week now. Constantly worried about my car being broken into after there have been multiple cases. No surveillance or improvement on security for residents since. Part 2 (second review) This place is a scam. They asked me to pay a fee for something that maintenance left in my front door way. Then my car got towed after 11 months of thinking it was registered by the front desk. I should’ve been more on top of my A&A, but I have no trust with what the front desk tells me. Also why have a gated community if the left gate is going to be open for the public all night. Security is not there the whole night. I stay at my boyfriend’s place now because I do not trust. Lastly, I sent in my written notice for leave via email and I had to call to bring attention to it. I’m ready to move on from this overrated place. Hopefully there is not a part 3 before I leave."
"I came in one day unexpectedly with a friend and had wanted to move to the apartment for quite some time. Marion let me see an apartment that had come available and i loved it. she told me what i needed to do in order to get everything turned in and approved quickly. i was able to get everything i needed and was able to get approved in a matter of 2 days. since i moved in, everyone has been very nice and accommodating. my new apartment was cleaned and renovated right before i moved in and i am loving it. i love the complex and am excited to get to know my neighbors more!"
"I'm very pleased that I selected this community to live in. Staff has been exceptional nice and accommodating. Great value for a updated and fresh apartment. Lots going on within the community. Pool and property are very well maintained. I really enjoy it and the amenities. Great decision!"
"if i could leave 0 stars, i would. **LOOK @ MY ATTACHED PICS HERE - THE "CLOSED-GATED COMMUNITY" SYSTEM HERE IS A JOKE - THE GATES ARE ALWAYS OPEN ! OR PEOPLE JUST TAIL OTHER CARS INTO THE COMMUNITY! THIS, + A LACK OF SECURITY CAMERAS = STOLEN & BROKEN-INTO CARS, CONSTANTLY!* after 6 mos of living here, my brand-new car that i worked hard for myself, was stolen from my assigned parking spot, right underneath a carport that i pay an additional fee for monthly. my new car was just 1 of 5 total cars stolen from this apartment complex over the course of 1 weekend. in addition to auto-theft being a regular occurrence here, our cars are also consistently broken into + jacked for their expensive parts & tools, & our expensive personal belongings kept in our cars. the perfect Trifecta here that leads to insecurity, & unsafe living conditions for all of we residents, our respective cars & pets are: 1.) the closed-gate community & system being an absolute joke 2.) the security patrol is barely ever here & apparently completely worthless, and 3.) The Preserve didn't/doesn't to this day: have any security cameras etc installed on or/and around the carports themselves (which doesn't make any logical sense whatsoever, given that they obviously, typically are housing the newer, more expensive models/cars in the complex's car population) or around/on the remainder, majority residential free parking -- all led to my car + 4 other residents' cars being stolen, due to the negligence, willful ignorance, & ferocious greed + cheapness of the Preserve @ Travis Creek, Greystar, & their complex management here. in addition, the leasing agents are consistently incompetent, one after the other, & have high, one-year turnovers. the leasing agents here only stay for 1 yr bc they get a decent discount on their rent if they live in the complex themselves as residents while they work here. Marian, in particular, screwed me over personally & refused to take any responsibility or accountability whatsoever of the fact that she dropped the ball on a request of mine entirely, + never communicated any info back to me, which ultimately lead to bogus fees worth ~$200 being charged to my account (which, of course, they refused to remove, & i had to pay in order to avoid even further bogus fees & unethical consequences). TLDR: AVOID LEASING AGENT MARIAN AT ALL COSTS, FOR THE SAKE OF YOUR BANK ACCOUNTS & FUTURE! while the maintenance staff are nice overall, bc they are so overwhelmed & nonstop busy with service/maintenance requests (thanks to the cheap interiors & caliber of the apartment units), it takes over several, several days for a simple, basic request to get fully resolved to your liking. Even when it's an emergency, they're quicker, but still definitely take much too long for emergency-level situations. POR EJEMPLO - i, along w many of my fellow neighbor-friends have had many issues with our A/C not working at all, nor getting near as cool as what you have it set to on your thermostat during this record-breaking, hot af Texas summer we're still in the middle of having. My water heater has been replaced with supposedly a new 1, & yet, i still encounter frequent issues w my A/C functioning properly or well at all, to this very day. The dog park's surrounding & interior gates/gating are breaking down, unsafe, & pose a threat to we residents &our beloved dogs at the park. until just recently, for 3 straight mos all of our belongings & property on our private, rent-included-balconies had to be completely cleared off & stored elsewhere than our said private balconies. despite all of we residents being unable to utilize our paid-for, private balconies for 3 back-to-back mos, they denied our ask for a refund, reimbursement, or account credit of any kind accounting for their decision that directly led to all of we residents' inability to use our private, accounted-for-in-rent balconies. TLDR: stay far, far away for your own good. they're nasty, greedy, incompetent, & relentless. consistently v shady. function & operate on NEGATIVE MORALS + ETHIC CODE!"
"I love living here, I’m selling my house (nearby) to fully embrace the lifestyle that this community offers. My dog and I have enjoyed the highest quality of life we have ever experienced while being here. A notable strength offered here is the fact that the office and maintenance teams are so proactive and personable. Come be a part of us, we have social events every two weeks!"
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