Maaco Auto Body Shop & Painting

"I brought my 2009 Toyota to BOB at Maaco because the vehicle condition was unsavory. The previous owners had a family so the exterior of the vehicle was showing some abuse. Bob & his team of professionals did a wonderful job removing dents, scratches, & other imperfections. (They also shower you with gifts of water, pop, or candy, lol) The time frame was acceptable as well. As far as communication, I gave Bob an acceptable amount of time & I can say he did his job of contacting me when it was necessary. Despite a couple flaws that he took care of at his time & his expense, I was happy with the quality of work done to my Toyota. I believe Maaco was more than fair in correcting their flaws. The van, now, looks pretty impressive & I would recommend this location & Bob & his team to others wishing for the same good experience. Bob's attitude was really good & they treat you the way customers should be treated. Thanks Maaco!"

"Will never recommend maccos for a car to be fixed at they had me and my fiancés car for almost a year not fixing it they told me at first they won’t fix it until they got the money they got the money money November 16 2023 and my car still is not done February 25 everytime we can they say oh it’s going to be to done next week or the week after we have been hearing this same line since December Ive been hung up on and lied to they told me they would call me back Friday nobody called so I’m calling lawyers Monday long story short find somebody else to do your car they suck"

"***UPDATED PLEASE READ***** I hit a raccoon and that thing did $3000 worth of damage to my vehicle!!! I called and Bob helped me out immediately! Fast forward a week later after dropping my car off I received a call that they found something else broke and it’d be a little longer than they expected. Of course I was frustrated because I needed a vehicle but I understood that I wanted it fixed correctly etc! So I get a call and rather than me picking up my car from them and driving it myself to drop off at Chrysler dealership BOB covered the towing expense and got it towed there. I picked it up later after work. I’ve had my car not even 2 days and it broke down in Morton just stopped working. I called Bob and he made sure to get a tow truck there to bring it back to the shop to figure out what went wrong. Yes, as I type this my vehicle is back at his shop…BUT knowing that he was so caring to not only cover towing but he’s also going to figure it out for me makes me feel some comfort! Fingers crossed it’s an easy fix and I get my baby back tomorrow! When I picked up my car it would not even start or doors would not unlocke it was DEAD while In Maccos parking lot. The servicemen came out popped my hood claimed he needed to “tighten my battery cable”. Ok cool no big deal. FINALLY got my car back and drove it home from the dealership. Loaded my young child into the car and headed out for daily errands! When we came out of our first stop, the car would not start or anything! Called Macco but they were busy and needed to call me back. Never did. I had a family friend meet me where I was STRANDED and come to find out…WHEN HE TIGHTENED MY BATTERY CABLES, HE BROKE THE NEGATIVE CONNECTION!!! My family member fixed it himself and took the broken piece into Macco explaining that if that would have came disconnected while driving on interstate, with my child it could have ended badly! They said they would call me to “see what they could do” for me and never called!!!! I’m beyond sickened by this that they were quick to snatch my $1,000 I had to pay but slacked on calling to at least explain themselves or even offer an apology! Will never ever go back!"

"Well, I hit not one but two raccoons within a two month period. Purchased a bumper online for 100 bucks and then had to make a decision on a paint shop to get this tri-coat soul red correct, and as close as possible to the original. Took a few weeks to get the bumper back but I'd say it was worth the wait. Went to pick it up today and I was concerned cause I didn't see the same amount of flake in it and it appeared to be darker. Compared it to the paint chip and I suppose it was close enough. Drove home and got to work. Is the paint 100% match? No not exactly but close enough that if you didn't know I had a bumper replaced then you wouldn't notice. I can't quit staring at my car. It's the first time I've been pleased with how my car looked in quite some time. Would I recommend them to other people? Yes I would, 4/5 due to paint match being a little off and another for communication. Thanks Bob and sorry for giving you a hard time on the color."

"Macco and their crew did an amazing job on my son's car. It was a project car. He turns in 16 this year so we got to work on it together. The paint job sealed the deal. Thank you so much, made my son's day."