Express,

206 West Market, Bloomington, MN 55425

"Very rude cashier! I have been to many Express stores, and everyone is so nice. However, the cashier at this store was so rude that I would never go back! I politely explained the delay in returning the order, and she cut me off aggressively twice!"

"All of the people who helped in the store were nice except the final lady at the cashier. She was a young sales women who was trying to apply coupons and was being very rude and demeaning. Talking over us and thinking she knows how are phones work better than us she kept insisting that to get the coupon you have to go to the sms ui when she doesn’t understand that you can start putting in the phone number then navigate to the sms ui from there. She was not calm at all and was inpatient. Terrible service from her."

"Great place to shop for nice formal wear at ~$100 a piece. Nothing super fancy, but good for a more public space. Will admit it's a hit-or-miss with the employees, with some being willing to help, others less so. Sales were nice and the clearance rack had some nice stuff, definitely worth taking a look around."

"Was there today(7/25/22 6pm-7pm) and was very dissatisfied and very disappointed and probably will never give my business, at the fact that the only two male associates working at the time I was in the store didn't bother to ask me for help or greet themselves to me but proceeded to ask the other guest that followed behind me. I was in the store today looking for a suit for my birthday, big deal for a customer who has purchased in the past at other Express stores; I work at the Nordstrom in the mall and came to Express because my own job doesn't have what I was looking for and immediately thought "oh express will definitely have it!". I did look around because the store does have a wonderful selection and does appease to my taste. I tried to flag down the male associates twice and was greeted with a cold shoulder. By the time I found what I wanted I tried again and nothing. When I noticed both of them standing around doing nothing and just talking to one another, I tried again and nothing, even waved at them. That's when I proceeded to walk out because it has come to my attention that my presence and business was definitely not needed. It is quite sad as I read through the review section of this page that it's most likely the same two male associates I am talking about that have caused your business to leave a sour taste in guest mouths and being detrimental to your business. It is a shame that these two have hindered said business to gain a sale and possible future customer because they failed at customer services #1 rule; greet your guest with a smile, be willing to help and make them feel welcome within the doors of the establishment. In other words they said no to money and any business that is alive and well today are still thriving because they said yes instead of no to money. Allowing these two to roam your business whilst doing the things that myself and other customers have expressed (no pun intended) shows that you don't care to be apart of the money making business you want to be apart of. Change needs to happen. And most definitely not with your clientele."