Dakota at Shepherd
4840 North Shepherd Drive, Houston, Texas 77018
About the Dakota at Shepherd
Dakota at Shepherd is a premier institution located at 4840 North Shepherd Drive in Houston, Texas. Our facility offers a range of services and programs designed to meet the needs of our diverse community. With a focus on excellence in education, healthcare, and social services, Dakota at Shepherd is committed to providing top-notch care and support to all who walk through our doors. Our dedicated staff and state-of-the-art facilities ensure that every individual receives the highest quality of care and attention. Visit us today and experience the difference at Dakota at Shepherd.
Photos of Dakota at Shepherd
4840 N Shepherd Dr, Houston, TX 77018, United States
Opening hours of Dakota at Shepherd
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
13:00 - 17:00
Reviews of Dakota at Shepherd
"The apartments are fantastic. The amenities are very, very nice. The only thing is some residents have furry pets and they don't pick up after them. It is disgusting."
"Erika was absolutely amazing. Very attentive, patient and knowledgeable. Showed us multiple floor plans and provided details about each. Even showed us the exact apartment that we were signing the lease for. Erika’s level of service did not stop there.. Upon move in, Erika was available for questions, to celebrate, and continues to provide support to date. Thank you Erika for making the decision to lease at Dakota an easy one by far!"
"I was very skeptical about leaving this review because this is my place of residence at the moment and I don’t want things to go downhill However, I want to be very transparent. I gave this property a chance because of the first impression I received from the office staff and their tour guide. I have been here for about two months and I would give it a 7.5 / 10. I have a 777ft or around that number floor plan and the apartment is very spacious. I was worried about the hard floors in the bedroom however I put a big rug and I am enjoying it. The property is also kept very clean. The reason why I am not giving this property a 5 star review because it is not quite at 5 stars yet. However the property does have potential. The gates are my main problem and the amount of dog waste that is on the property. I have told the leasing office that the gates are defective multiple times. There have been times when multiple residence have went up to the gate with their car and the gate have not opened. Since being a resident the gates have not fully worked for a full week. Yesterday my car was damaged due to the sensors not working. I was told that lighting had hit the gate last week and the gate company had came out to check everything out again this is not Dakota shepherds fault, however they did ensure a safe environment. Not only that if the gates do not fully work then they should not be closed. I also want to address how the leasing office handled the issue which is my main concern. William was very nonchalant about what happen. Not once did he apologize for this inconvenience. When he arrived on the scene he choose to speak to another resident who had no issues going on instead of address me or saying “ I’ll be with you in a moment”. When he looked at the car he stated very nonchalantly “ oh the gate scratched your car?”. My car had received more than a little scratch my passenger side door was damaged and also my passenger side mirror. I then went into the office the next day because I did not feel satisfied with Williams response and just wanted to make sure they were made aware and also I was told they were going to review the cameras. While talking to the property manager, William decided to leave out of his office and interrupt or conversation. While interrupting our conversation he said something that stood out to me. He stated “ you coming in the office is not going to change anything that was said before. I found this very disrespectful and uncalled for. As a tenant who is paying rent, if I want to come down to the leasing office to address something I should be able to do so and feel like it’s a safe place. I should feel safe and welcomed in an environment such as my home. I really hope they look at this as a learning lesson, I know this is a new property and this might be their first time dealing with an issue such as this however customer service is a must and everyone should be treated with respect. I really hope we are able to fix this issue internally and not externally. I would still however recommend them for a living safe if you are looking for an apartment. I am just sharing my personal opinion for those who are looking."
"I absolutely adore William! He is so kind, professional, and he made the hassle of moving in stress free. I also love the community. I haven't come across anyone rude, it's rarely loud, and it's just a great place to live. Accessible to a lot of great food and things to do. I would recommend this place to anyone."
"Cindy the leasing agent is absolutely a doll. So sweet, efficient and capable. The few times I had a conversation with William he was always professional and very kind. The apartments are gorgeous and a steal for the location and price! I have a two bedroom with a pool view and it shuts out all the street noise it’s so calming and peaceful. The finishes on these units were well thought out. The only downside I would say is that the pool has not been open since I started this process and there is no set date for it to be open. However since everything is still getting finalized I can understand. The hallways here are gorgeous!"
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