Casey's 912 13th Street, Viola, IL 61486

"Foods great, but next time I’ll hold business somewhere else. You’re going to want to tap and see the pictures attached. This is just disgusting for a place that serves food and sees numerous amounts of people a day."

"The people are usually nice and have common sense, a few have not. 99% of the time I've been happy with this place and people. I have only had one problem here and it is that once there was a long piece of plastic in the pizza. I did tell them so they would know and hopefully never happen again, but I haven't bought food from there since. Been going here since 2019."

"Not a huge fan of this location. Every time I ordered a pizza I had to wait after it’s confirmed pickup time, sometimes I wait for the entire pizza to be made after I placed my order for a specific pickup time. I’ve placed a few orders from the app for snack items and when I get to the store have to pick them out myself cause nobody did, like what is the point of the app? The other day when I went in to get a few items the cashier was pretty rude for no reason. I’ll drive to Orion to that Casey’s it’s run way better. I don’t want to say it’s all the employees either sometimes the store is run with like 2 people. 1 in the kitchen and 1 at the counter. That doesn’t work. Hire more employees."

"This Casey’s is one of my favorites to go to. It’s very convenient for me to go get pizza and go. The food is usually always good, but the employees in the back might need more help? When I went in there last night there were three girls working and they had a line that made it inconvenient for people who weren’t getting pizza to check out. I had to leave and come back after calling in an hour ahead because they still didn’t have my pizza done. I’m going to assume that it’s help they need because the ladies seemed to be working fast and diligently. Someone should look into this. Working with food is tough and they should have enough bodies to cover on one of the busiest nights of the week."

"I purchased a almond milk Frappuccino from their cold section, get to work and realize it has a metallic taste and is over a month expired. I went ahead to call Casey’s to inform them and the girl on the other line said thanks for letting us know. Didn’t offer to at least replace it or even apologize for their negligence. this is the extent of their amazing customer service"