Dunkin',

1108 W Agency Rd, West Burlington, IA 52655, United States

"Pretty upset I understand the weather has been bad but I ordered and paid for a dozen and got here yesterday and was told they didn’t have them and that they had 9 but none of them was the kind I ordered so they said they could do them for me the next day and it was more then 7 hours before closed so that made no sense and the next day they are closed. I won’t be coming here anymore I have waisted more gas then what I even paid for doughnuts that I haven’t even got"

"Went to get some donuts for the crew and they were out. I don't understand how you can be out of your primary business product? Why even open the doors?"

"I had a horrible experience today with the manager of the west Burlington location, Rita Brown- she came to the window with a huge attitude and told me she couldn’t do anything to help me, that I needed to call the corporate office because the app was not taking off my free drink I earned with my points I had just redeemed before getting to the window- she was nasty and rude, arguing with me at the drive up window- I told her that is NOT how you speak to customers, I am at that location almost daily- my husband was with me and also getting very upset with the way I was being treated. I will be calling the corporate office on Monday- she also stated she would be calling her manager- I hope it’s to apologize for the way she treated her customer today!"

"I placed my order and attempted to pay. At no point did they, or a sign on the door, say that they did not accept American express credit cards. The card reader even has an American express logo on it. Total waste of time."

"Reminds me of back home it's not quite the same as Dunkin Donuts but it's close enough and the prices are better than Starbucks who could ask for more. Just left there getting me some mini Donuts."