CVS

"Please update your hours. According to Google the store is open until 10 pm. Got there at 9:15 pm for an emergency children’s Tylenol run and they are closed."

"Recently visited. Pharmicist not too helpful! Cashier tried to get me to upgrade my card. Neglected to inform me of $5 montly fee. If i would not have read the agreement when he said just sign here, would have signed up for auto $5 fee. Disgraceful! I had a prescription that has not been called in by doctor for pickup. My mother needed this. The tech read what iy was and helped us get the scrip, but after 4 hours when they fonally got the prescription. They DID NOT have it and we had to wait for them to transfer and i had to drive 20 miles each way to get it! Finally at 2:30 I had the item?"

"Went in to grab formula after I got off work an hour before they close. Got up front just to be rudely forced to use the self check out. The manager was extremely rude while helping me and then the self check out wouldn’t accept WIC and I could tell she was angry, everything she did and said was done aggressively. There’s no reason to treat a customer that way just because you want to go home. I ended up leaving without formula and feeling very disrespected. I typically have great service at this location but tonight was an exception."

"I usually really like CVS in Mendota, the staff has always been friendly to me. However, I’ve noticed that they are not stocked up on the majority of items, especially baby care. They have not had any size 6 diapers in any brand for at least a month now, they are completely out of kids ear ache drops, and from what I’m seeing they have no infants gas relief drops either because everything says out of stock. Last time I was in store, the shelves were insanely empty and I don’t know if it is a supply chain issue or if the manager is simply not replacing stock. It seems there’s another store in our town having the same issue about being out of stock of everything, but that’s because their inventory sits on carts in the middle of the isles boxed up. Would really like for CVS in town to start re stocking their products so that we don’t have to run to Peru for every little thing."

"What sets the Mendota, IL store apart from the others is that the staff is incredibly friendly and helpful. I know the other CVS stores have good people working for them but this one is so consistent that it blows me away every time!"