Town Center Lofts

"Started the process of moving here about 2 weeks ago. Fred was nothing short of amazing! He was VERY patient with me and answered all of my 101 questions with no issue. He gave me a tour, made me laugh and was very upfront with me about some of my concerns all while still being very professional. I couldn’t decide on a 1 or 2 bedroom and he had no issue breaking down the price and what I would be paying for for each unit. Also, the property is beautiful and quiet. Definitely excited to move in!"

"Amazing Experience! Amazing Vibe! Had the patient opportunity to see every unit I was interested in & was able to look at all my options clearly! Fred was transparent & straight forward with all cost expectations, helping me feel more financially secure about my decision on choosing my unit"

"I want to start off by saying that this complex is amazing, I moved in four days ago, I can truly say I love it here, and it feels like home. The entire leasing office was amazing & I want to give a big thanks to Fredrick, he was very patient through the process although my last community was giving him a hard time. He did not give up on helping me become a resident here at town center. I highly recommend becoming a resident at town center loft, make sure you ask for Fredrick, he’s very professional and makes sure he gets the job done.☺️"

"Town Center Lofts has been lovely. It’s clean and kept up with. I, however, disagree with the reviews given to Fred, the assistant manger- seems like it’s almost people who don’t live here leaving the reviews for him. Fred does not hold himself accountable and is extremely disrespectful and rude. He does not reply back to emails or calls. I reserved the social room with Laramie(?) on Jan 2, 2024 and had an issue with paying the deposit as the system was charging me $50 extra for using a CC. The ONLY time Fred contacted me was via voicemail to let me know that the social room reservation was cancelled due to nonpayment. I contacted and almost harassed the leasing office DAILY after that voicemail to reserve the room for Feb but FRED NEVER reached out. Gabby is a sweet heart and has always tried helping but could only do so much. Fast forward to Feb 2 I call the leasing office and was told the room is already reserved. I was furious because I emailed AND called the leasing office NUMEROUS times and NO ONE followed up for me to be told it’s been reserved already. The inconvenience I faced is extremely unprofessional. I decided to go speak to Fred, never have I ever met him before and when I asked what he can do to compensate my inconvenience because HE FAILED TO FOLLOW UP - his reply was I cannot compensate you for nonpayment. It’s not about payment, it’s about accountability and holding FRED accountable for the lack of follow up and communication. He is NOT a good assistant manager .. and to top off, I asked to speak to the properly manager which Fred says she will call when she has time. It is now Feb 12… The property manager Laramie has not called me till day. I wonder if 10 days gives her enough time to reach out to her residents to ensure they’re happy with the service that her assistant is providing for them. If I can give FRED NEGATIVE 0s I would… he’s horrible and will inconvenience you and not hold himself accountable or apologize for not following up. SHAKE MY HEAD"

"I absolutely love living here! I moved in 3 months ago and it’s been the best experience. The apartments are well kept and if you ever have any concern you will receive an immediate response: Fred was very helpful and understanding when I had some payment issues, and went out of his way to ensure my needs were met. All of the staff is friendly and truly care about your experience as a resident. I’m sure I’ll be here for a while."