Waller Hillside Plaza

"I just got off the phone with Cinthia, and based off that experience.... I DONT HAVE ANY INTEREST IN EVEN LOOKING AT PROPERTY. Hella rude, cut me off was about to hang up on me mid conversation after one question and stating my broken lease. Yall have TO DO WAY BETTER!"

"Visited to view the apartments. Very friendly staff, but the apartments themselves were nasty. They wanted waaaay to much for an apartment that would have been outdated in the 80's and looked like it hasnt been repaired or taken care of since about then too."

"Single mother of 4. I lived here for 6 months beginning in january of 2017. Immediately after move in we started having problems with bed bugs. Told management and they accused me of bringing them. I got a letter from my previous landlord stating that during the 3 years that i lived in his residence, i never had them. After fighting the complex for 6 months to appropriately handle the problem i wanted out. I didnt care about getting my deposit back i just wanted my children and i to be able to sleep without getting eaten alive by bed bugs.They agreed to let me out of my lease without any negative repercussions. I had to leave everything behind. Everything. And start over. My church paid my moving expenses to help me get another place. Fast forward a year later and guess whats on my credit? A broken lease. Mine was not the only apartment with bed bugs and my time here was literal hell. Now im still paying for it as they've gone back on their word."

"Dirty dingy apartments. Every single thing is old and outdated. Pretty much everything is band-aid repaired. The laundry facility is a money wasting joke that takes your quarters and doesn't do it's job. Their "24 hour maintenance service" doesn't always report your issues whenever you call to the maintenance technician, so if you have a problem on the weekends, they don't report it until Monday. The people who work there are all nice and helpful, but the problems aren't them, it's the property management that owns it."

"The 4 star rating is a lie Do not rent here even if you're desperate this place has so many problems all the appliances are old and don't work the ac units are super old they don't keep the house cold they just raze your electricity bill over $200 every month. That's not including all the bug problems spiders everywhere and roaches all over the inside of the apartment the office sent 1 guy once a month to fumigate things just got worse every time he came. It just isn't worth it lived there for 4 years because I had to. I definitely recommend to keep looking around do not settle because it's cheap the police are constantly patrolling this place because there have been so many car jackings one neighbor had everything stolen this past month it has been horrible just not safe any more especially if you have kids. And to add on top of all that the office lady will charge you so many fees it's ridiculous for anything she likes herasing people about everything but yet there apartments are so bad and not kept up don't even know how they pass inspection every year . And they will never give you a corporate number to complain about the situation they claim they don't have one. Just a heads up not trying to be rude but I do want to make people aware of the issues."