Encore SoFlo 326 South Flores Street, San Antonio, TX 78204

"I have applied to this place and supposedly have been approved but every time I call no one answers the phone I have to get in my car and drive down there to talk to anyone. Having changed my mind about what apartment I wish to rent I have sent four 4 Emails asking them questions about this. I get absolutely no Response at all. I'm assuming this is how they treat their residents; ignore them, don't answer the phone and don't respond. Not a good relationship so far UPDATE: Amanda has been amazing. She has solved the problems of the communication. She has been professional and attentive. She is proving that mistakes can be overcome. I am adjusting my star review"

"Lived here for a few years, still do. Amenities break often and take a long time to be repaired. Vehicles stolen and vandalized (happened to me twice in 2 years) in the parking lot, little to no security. The office staff has been cordial and the location is great. Maintenance is usually fast. We like our apartment. But the high rate of crime and inaction from management makes it hard to want to continue living here."

"Been living there for 6 months & the day I moved in my place was amazing. Work orders have been done fast & with in hours. Office staff have been very friendly & helpful when it comes to concerns & solving problems. The amenities are excellent & the pool is amazing. It's a beautiful place that would recommend to friends & family."

"I toured here recently and though I chose to renew where I’m currently at, I have to say the office staff was incredibly sweet and welcoming! I spoke with Paul who helped me through all of my options and was proactive in meeting my needs. While I was on tour, the manager, Amanda stepped in to introduce herself and was so sweet and bubbly! I also met Caleb who was very kind and made sure I had all the information I needed. I loved the vibe of this place, the amenities were well kept, clean and so spacious. I would absolutely lease here in the future and am definitely keeping them in mind!"

"My experience at Encore SoFlo was so warm and welcoming from the moment I called in to inquire about the rates. Kaleb and Paul were very nice and patient! It felt like I was at home the moment I stepped into the leasing office! Thank you guys, I’m excited for my move in date!"