Cypress at Stone Oak Apartments

"Lived here for 1.5 years and it’s been up and down constantly with this place. 8 months ago I would have given 3 or 4 stars, but the last 2-3 months I have had no one get back to me on work orders, my fridge hasn’t functioned fully the entire time we have lived here, the security gate is never closed (except for maybe 2 days), “secure door entry” to my building is broken and anyone off the street can open it, exit sign is broken and hanging off to enter apartment where you can hit your head. Someone can enter the complex anytime with no code and there’s constant car break ins. Hot tub is never working either and we are charged a monthly amenity fee for the complex. Wouldn’t recommend moving here, there’s other options on the same road that are very comparable in price, so I’d move there instead. Won’t miss living here once we move. Only good thing about this complex is the maintenance guy Donny who works his butt off, but it just is too much for one person to carry the load."

"I have never been so excited to be a a part of a community as I am the Cypress… Not just because I fell in love with these gorgeousu, contemporary apartments… I was so blessed to be able to work with Kayla… She was so professional, kind, compassionate, in addition to being an amazing listener. I had a whirlwind of a situation and have never had more peace looking for my future home."

"We are writing to express our appreciation for Bella! Bella’s dedication to ensuring a positive living experience is truly commendable. She dedicated the time to address all of our concerns and acted promptly to ensure that our living experience at Cypress not only remains comfortable but is also enhanced. We feel fortunate to have Bella as part of our living experience. Thank you, Bella!"

"It has been a very long time since we've experienced apartment living. Dedrick helped make our decision to choose Cypress at Stone Oak an easy one. He was extremely professional throughout our tour, showing us alternatives and answering all our questions. Responsive and friendly, he made the application process a breeze. We felt welcome in our new home."

"I rarely write reviews as I despise the typical Karen or millennial who thinks the grocery checker controls clearance items, but I genuinely believe people should be warned. Upon filing paperwork, the employee lied to my fiancé regarding finance by simply moving money around, calling it a discount, and hoping we wouldn't catch it. Additionally, an employee miscalculated rent, gave me her word she would take care of anything if the total changed, then expected me to pay hundreds of dollars for her inability to perform 5th grade arithmetic. Break-ins occur frequently. Police are on the premises every other week filing reports as the gates are broken more often than repaired. The mail keys (for which they charge $100) rarely work etc. I've spoken with other tenants who claim they were offered discounts for 5-star reviews, which obviously speaks volumes. Due to the nature of my work, I've lived more places than most and I've yet to have an issue with a single apartment complex or landlord. With the number of neighboring apartment complexes who don't lie while extracting every penny they can, please look elsewhere. Attached is a photo of one of the coded door locks that's been broken for months."