Gateway Residences at Port San Antonio

"Requested a RESERVED parking spot on the 1st of September, when I paid my rent. Submitted a money order, pictures of my parking spot, and was told it would take UP TO 14 days to get it reserved. Here we are on Day 15 and still no RESERVED parking spot. Management seems to just give empty promises and say "we'll follow up" but nothing is ever done. How hard is it to spray-paint some numbers on the ground?? Management is quick to collect rent and any additional fees, but won't even provide what is entitled and offered to us. Guess they don't want the extra $50 a month to have a parking spot reserved to us. Ever since Kim left the office, Management and Maintenance sure took a huge decline. I'll be appearing in office following up with this matter, since it's being taken so lightly."

"Kim and Marrissa from Gateway has been absolutely incredible. She has been supporting our international teachers to help them secure housing. She has led her work with kindness, empathy, compassion, and attention to detail. Thank you Kim for all you've done!"

"They tried to hurried up and filled in the place once renovation were done (2019)then sold it to a company that only cares about money. So I've lived here for over 5 years and it is nothing like these other reviews say it is. They're going to have out how the Westside is sure enough, plus every one who's working in that office has barely been living in this residence and they have a hard time paying for rent, so they say. But still this place has no lights on at night, people vehicles being stolen or broken into, and issues all the time with people in the pool after hours. So if you have or make over $100,000 monthly then this is your home. Rent and reserve parking spaces go up every time lease is up for renewal. There's even locks on the outside water facets, come this winter "freezing" the maintenance people are going to cover them up or these buildings will definitely have water pipes issues."

"Gateway residences at Port San Antonio is an amazing place to live in San Antonio. I recently moved in and it has been such a great experience so far. Very quiet, spacious area’s outside for the grandchildren to play. Inside the apartment as well, a great layout, clean and very spacious. Maintenance request was fixed within the next business day and they were very professional. Kim at the front office is such a blessing when it came to know what we really needed and wanted. She is very helpful and always checking in on us. That is an asset! These apartments so far have been the best thing we have lived in yet. We love it here!!"

"Staff is very informative and friendly. Apartments and rooms are incredibley nice as well, especially for the price they are at. Lots of options as well."