Palo Alto Apartment Homes

"My apartment is great overall but the property is poorly kept mainly dirt everywhere no landscaping and if they do come they are walking around acting dumb for the most part. Been here 9months and there has been a raid, a stand off then the day after that a murder suicide. Office is more worried about parking passes & stickers and not about the property and its residents. Building are full of spider webs and walls look extremely dirty. Gates are never working which lets random people in & throw trash in dumpsters. Homeless people always in property being aggressive. Entrance is very dark at night we have no street lights. Maintenance is good at fixing things quickly. Have voiced my concerns to sandra and lynn and they say they are working on it but its been about 4 months and nothing. Property in general needs work really wish corporate would come check the property."

"Feeling secure and safe. the staff and maintenance are remarkable. Always with a smile and ready to answer any questions and make life a whole lot comfortable and nicer. Rooms are spacious and clean. Community center always has activities, after school , classes and food pantry for residents. I give it a 5 STAR. I am home!"

"Kassandra is the best. She helped us get in to our apartment so fast and she even had a new refrigerator put in the same day we moved in. She always has a smile on her face when you walk in the office. Thank you kassandra"

"Raven CORNEY (Area regional manager) is by far the worst person to ever do business with. This monster is in charge of four apartment complexes here in San Antonio. The apartment that I was renting on Palo Alto had issues with the AC being broken for more than 3 months with no one even offering to put units in my window during the summer time. It was infested with roaches and no pest control. The apartment complex was overrun with homeless people trying to break into units. The gates have been broken for years and never fixed which was an easy access for these homeless people. I brought it to the attention of Raven corny to let her know I felt unsafe in the apartment complex especially since a drugged up homeless man was trying to get into my apartment at 2am in and instead of letting me break my lease because i feared for mine and my 3 year olds safety she made me pay for the following month and then also gave me a $925 fee for terminating my lease which was not told until after I already ended my contract. This corporation isn't compassionate to their residents or care for their wellbeing. **STAY AWAY FROM ANY VESTA CORP COMMUNITIES **"

"Was thinking on leasing here the pictures on like make it look nice until you actually see it in person. Multiple apartments have junk all in the balconies some even have bed sheets covering their balcony. Grass is mainly dead just dirt everywhere they don't even at least have mulch or flowers NOTHING!!!!! Dumpsters completely over filled, they are worried about everyone having a parking permit but yet can't even fit the property. They never answer the phone and when they do they are rude. Pool area looked trashed as well pool was brown, kids roaming by themselves no supervision. Entrance gate was open the whole time didn't even have a code anyone could just drive in Laundry room was boarded up, trash area had the doors practically falling off. Safe to say I am not leasing here after all didn't even fill an application out after all just driving around was enough to decide not to apply"