Alta Landing Apartments 3100 Joplin Road, Kennedale, TX 76060

"Words can’t express the outstanding experience we had at Atla Landing. We had a very unique situation and needed an affordable apartment ASAP. Michael was incredibly kind, patient, and supportive. He went above and beyond at every opportunity. He kept in great spirits at all times with a sense of humor that helped us through it. Roshanda was there to help whenever needed. They both had the same beautiful spirit that is an incredible asset when dealing with an otherwise stressful situation. We got a beautiful apartment at an affordable price. Thank you Michael!"

"The service attendant Michael H. Is amazing! He very knowledgeable kind and patient with each resident . I came in today with some grievances and needed assistance with the online website. Michael was able to assist me not just with the website, but showed me how to use different apps that help residences at Alta. He’s been in employee for about five months and has made an improvement in the atmosphere in the front office and enhanced the overall team . At least my experience living here. Again, I have to express how grateful I am for Michael . He helped me , heard me out , and reassured me that there is improvement coming to the property and he did everything he could two successfully help me through my concerns and grievances that I had. I feel more confident and welcomed, To live here."

"I am a current resident and my apartment itself is great. I have really enjoyed my life here this past year. However, I will say that if you are unable to actually GO into the office and speak face to face with office staff with a time sensitive issue, good luck getting it resolved in a timely manner. Alta Landing is very good about sending reminder emails about parking, inspections and such, but I have had an EXTREMELY hard time getting a hold of anyone in the office by phone, text, AND/OR email. Up until about 6 months ago it was pretty easy, but recently its like pulling teeth to get an answer. My lease is up in April and I have been trying to ask them if I need to give a 60 day notice that I will not be resigning a lease (I'm not leaving because of this issue with the complex, I have accepted a job for which I need relocating), and I have yet to even receive a response answering my question. I am also unable to access anything other than payment options in my resident portal, so viewing my lease is not even an option. But even if I did send them my notice, I would never know if they actually received it! I have been told the most effective way to get a hold of them is through their iMessage, but so far that has also been a let down. I hate to rate this apartment complex so low because I love this complex, but I do not like that it is so difficult to get a hold of office staff outside of going into the actual office. Hopefully that is something they can alter for future residents!"

"Apartments are new and nice. But lately few things are changing like noise’s neighbors. Walls are thin so you can hear anything. Also parking is not allowed on the Joplin at anymore and reserved parking signs are hard to read at night time. I just got towed and it was a hefty $300 plus fee. The AC is also very loud since it’s inside the closet. Dog park has lots of droppings, during summer people jumped the fence to get in the pool that don’t live here. Overall its safe and staff and maintenance crew is very helpful."