Pet Supplies Plus Austin - N Highway

"I tried the self service dog wash today for the first time. My dog wasn't very cooperative but staff there were so understanding and one even helped me lure my dog into the area. She was very sweet with my dog and I was able to get my dog bathed."

"I have been a customer for years and have never had a bad thing to say. One of the employees helped me to find a food that best fits my cat's needs as she has a protien allergy and was constantly sick from every prescription food we have tried. She has been thriving on the food that was recommended. I will continue to be a customer because of the care these employees have for our fur babies. Thank you! ❤️"

"Katherine provided me with the most outstanding, personable and knowledgeable customer service this evening! She is without a doubt, one of the most upbeat and friendly people I have spoken with in the longest time. I cannot begin to express in words how immensely thankful and appreciative I am for Katherine being so sweet and kind, and I hope that she will be recognized for being such a genuinely amazing person and associate of your company! I have worked in the customer service industry myself for a decade and a half, and needed to take the time to commend Katherine’s above and beyond commitment to making me feel like a sincerely cared for customer. You are extremely lucky to have such an extraordinary person working for your company. Katherine is truly a special human being, and we need more people like her in this world, let alone industry, that have such a passion for taking care of customers. This has been such a difficult and challenging past few years for everyone, but I left my visit with the biggest smile on my face, from our enjoyable and uplifting interaction. It is not possible for me to rave more about the exceptional experience that I had with Katherine and cannot thank her enough for everything! Much appreciation, Cassandra :)"

"We always come for the dog washes. They provide all the soaps, brushes, towels, and even blow dryers. I’ve been coming since the 5 for $25 deal. It went up to $40 but in my opinion it’s still worth it. Staff is always very kind to my pups. My most recent trip was to celebrate my shepherd’s birthday. We bought him a birthday cookie and a bunch of toys. We love you Pet Supplies Plus!"