Hernandez Arturo A MD 2931 George Dieter Drive, El Paso, TX 79936

"Took over 2 1/2 hrs and my kids were still not seen. Bad service, they always take way too long for kids to be seen there."

"horrible, I was 4 years old, one day the reception nurse arrived, he was too rude, I commented to the doctor and he told me that I was the problem because his nurses were not like that, I told him that one of the office closed the window in my face and he upset with me so I never came back"

"I have been taking my kids here since they were babies, it's a good place an Dr Hernandez an the nurse practitioner are great.... However, I get frustrated that they NEVER answer their phone. I have been calling since yesterday to get appointments for my kids an I still haven't gotten thru, sometimes they answer an put me on hold an they hang up, I call back an they don't he same thing.... My kids are sick an have missed 2 days of school already an they need their medicine n everything to get better n gat back to school..."

"My appointment was suppose to be at 3:00pm, it’s already 4:00. I asked this man what time his appointment was he said 3:30 and went before me. Ridiculous. Young lady in the front seems like shes just having a good time I decided to come back and leave another review this is about a month after my appointment and i havent gotten my results or a call AT ALL."

"I remember the first time I saw Dr. Hernandez. It was at a pregnancy class at the memorial Sierra hospital. The way he talks is very soft and educational. You can tell he works great with kids. I left the class feeling like I want him to be my kids doctor. And now 4 and a half years later I have my two kids under his doctor care. There were times when it was so busy we would wait a while but now the wait time isn't bad at all. He's the kind of doctor who will answer every question you have. He listens without interruption and truly cares for my children's health. He also reminds me that I'm doing a great job as a mom. And not many people do that nowadays. He's amazing and look forward to see his business grow."