Austin Emergency Center: Arboretum Emergency Room
10407 Jollyville Road, Austin, Texas 78759
About the Business
Austin Emergency Center: Arboretum Emergency Room is a licensed freestanding emergency medical care facility located at 10407 Jollyville Road in Austin, Texas. This facility operates similarly to a hospital-based emergency room and is open 24/7, 365 days a year. Patients can use the online check-in option to save time, or simply walk in for immediate care.
While Austin Emergency Center cannot bill Medicaid, Medicare, Tricare, or any other government-sponsored plans, they do welcome all private insurance plans. The facility is equipped with state-of-the-art equipment including an onsite diagnostic lab, CT scanner, X-ray, and ultrasound. Board-certified ER doctors are available to treat all emergency conditions, major or minor.
Located in the vibrant Arboretum area of Austin, this facility serves as a cornerstone of the community by providing exceptional emergency medical care. The Arboretum neighborhood offers a mix of residential communities, commercial spaces, shopping centers, and recreational areas, catering to a diverse population.
Austin Emergency Center is part of the Altus Community Healthcare Network and is dedicated to providing elevated care for Texans. With several locations throughout the Austin area, including Far West, patients can always access quality medical care from experienced physicians. The facility is committed to excellence and actively participates in community initiatives to ensure the well-being and safety of the Arboretum area residents.
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Reviews
"Dr Ely was amazing, caring, lovely. My nurse Shannon was great and attentive. The front seat attendant JG was awesome, and my radiology tech Sang was attentive and funny, made me feel at ease. Glad I came here!"
"Amazing staff! I came in due to experiencing some pain after a car accident and Dr. Ely, Shannon, and Sang were all amazing in treating me. They explained everything to me and Dr. Ely even comforted me in regards to the experience I went through. 100/10 would recommend to others and would come again."
"Dr. Ely and nurse Shannon are the perfect pair. They took such wonderful care of me when I had to come in on a whim as an out-of-towner on a business trip. Their bedside manner is a breath of fresh air. Sang and Blake were also working and were just as lovely. This staff is a 10/10!!!! THANK YOU!!!"
"It’s hard to be a nice person when you are in pain but the staff treated me so well I was able to focus on getting better. After checking in with Patty and clearly understanding my financial obligations, I was seen almost immediately. Dr Edward’s took the time to explain the situation and showed compassion. Nurse Kari took great care of me and was very personable. Lonnie the Tech made me feel comfortable and explained everything that was going to happen. I felt I was in knowledgeable hands. I left feeling 1000% better than when I arrived."
"I came to Austin Emergency Center and was immediately welcomed by Elis at the front desk. I was taken back to a Room within 2minutes of walking in the door and was blown away by how fast and easy the process was to get seen by the doctor. The nurse Shannon and Radiology technician Andrea treated me so kindly and were gentle and very knowledgeable. Both of them checked on me repeatedly and had great bedside manner. The physician, Dr.Ely was phenomenal. She was kind, transparent, and was very good at explaining my test results. She really listened to me and was very compassionate. The entire team made me feel that I was in great hands and I can’t thank them enough! I would highly recommend using this facility to my closest family and friends. Thank you Dr. Ely and Team!"
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