Hearing Centers of Austin ENT Clinic 6503 Menchaca Road, Austin, TX 78745

"Dr. Butler is the VERY best if you need sinus surgery. The staff is so nice and responsive. I live in Liberty Hill but I'd drive 100 miles to see Dr. Butler. He is that good folks!"

"The doctors and receptionists were nice, but the last time I was there, I was told that I'd be called with results from a culture and personalized antibiotics, never received that call. I was left sick for weeks and never ended up getting the help I needed for my hearing loss."

"Dr. Butler and Michelle Grimes have treated me for multiple ENT issues, both have a gentle touch and a kind manner. It is also one of the best run practices i've ever seen !"

"Five years ago I paid around $6,000 for a set of hearing aids. The brand is Oticon, Agil Pro. I was told by my audiologist, "don't get them wet". That was a major understatement. I believe that she knew at the time that these were highly susceptible to water but wanted to make a sale. (I don't know how she gets paid but I suspect from some of her comments that she is on commission) This means that, if you sweat or go out in even the slightest drizzle that they will fail. They have failed more times that I can recount. The warranty was for one year and was extended another year probably because of the dissatisfaction factor. I purchased the extended warranty for circa $120.00/year. That turned to be a good thing as I sent them in multiple times for repair. Recently I tried to extend the warranty again and was informed that it was no longer available. I paid $200.00 for repair and six month warranty for one side only. Yuk! I will seek another manufacturer. On a scale of one to ten with ten being the best, my satisfaction level is minus one and I am being nice."

"Dr. Butler was a pleasure to see -- he fixed a broken nose I suffered in a sporting accident for a VERY reasonable fee without insurance. Well recommended."