Premier Family Physicians @ Lakeway

"Do not go here! The doctor is good but the actual company will bill you and charge you over and over again for the same bill!! I paid off all my dues and they STILL send me statements and phone calls saying I owe. I have screenshots and PROOF that I paid everything and the desk ladies will search and then finally agree and I have an email from them saying my balance is 0. then I have collections calling me and more bills in the mail for things I already paid off, when I ask the desk ladies again why they say yes I owe and that I never paid, contradicting themselves. I do not trust this practice or this company, I’m really frustrated and will not be going back here."

"Place is a scam. Avoid it. They always charge you more (around 50% more) than they say and then the billing department and office act confused and say they don't know why until you give up and send more money. Also, I think all of these good reviews are fake accounts because I have been there many times, many different days, many different times of day. There is not a Dr. Kopecky here. In fact I have never once seen a male staff member. Dr. Kopecky's license is just on this place so they can practice with Nurse Practitioners and most likely illegally bill insurance companies. Our practioner is great and we really like her, but there is not a Doctor here. Just wanted to point out that glaring issue with the other reviews they have."

"Dr Kopecky is a great listener, patient, and knowledgeable. Office is easy to get to and always clean. Appointments have always been on time or within a few minutes of scheduled time. Very satisfied with service provided."

"Dr. Kopecky listens, offers suggestions, shares important information and includes my input, preferences and self-knowledge as the patient in developing a treatment plan. He reads and reviews test results before the appointment and is prepared. He is positive and encouraging."

"Dr. Kopecky is the best physician I have ever experienced. He is kind, patient and engaged in my health. The office is very well organized. I never have to wait very long to be seen. I never feel rushed during my appointment."