Family First Healthcare - Lago Vista

"Have been going to Shannon for several years. She is always friendly and explains things so you understand what's going on. Truly interested in your well being. Would recommend to anyone."

"Third world healthcare at premium cost. They sent me out for x-rays and never bothered to follow up with results. I made 3-4 phone calls to inquire, and the admins kept escalating, but nobody ever called me. Finally after 4 weeks, I walked into the office and they claimed that they called me but I didn’t pick up and that my voicemail isn’t set up. I receive voicemails every day, so that was a lie. $900+ total with insurance between the visit, the radiologists time, and the x-ray equipment, without a warning or estimate of the cost. No closer to a diagnosis, but certainly won’t be back here."

"Shannon Wassel, the greatest health provider EVER. I'm 50 years old and in bad shape. About a year and a half ago I lost her due to my insurance company. I was Lost and I see a lot of specialists and a doctor that treated my grandparents my mother and my 2 sisters and my brother and all of their children. She's supposed to be good. I changed my insurance company to get back to Shannon She's the very best. She is passionate about her patients. She checked for everything with me. Found things that none of the other doctors could. She listens to everyone. I'm now getting the care I need. That none of my many doctors even took the time to check. There's no one like her, she's a GOD send."

"The staff is kind, welcoming, and patient. Shannon is truly the best PCP I’ve ever had!! She is thorough, caring, and knowledgeable and truly makes me feel heard. She does not dismiss my symptoms as complications caused by hormones or getting older. She listens and treats my physical health and my mental health issues with compassion, medical knowledge and experience. I’m truly thankful she is my “health” provider!!"

"Shannon is an amazing provider! I am saddened that we are moving out of state and this was my last visit with her. I hope my family and I are lucky enough to find someone as caring as knowledgeable and kind as Shannon. She is a true gem!"