Centrum Health

"I’ve needed multiple referrals and have not received a single call. I waited a week, called centrum and they said whoops nothing got sent. I call the next week or ten days and they say I have been referred but I call my sleep specialist, one of five I haven’t heard back from, and they have no record of a referral. every time I call I get referred to some call center in another country. Meanwhile I’ve had a serious medical emergency that should’ve been addressed by my specialist whom I have NOT been contacted by or seen"

"went for for a couple of months and had okay service (other than twice changing my in person appointment to a phone one without my consent/knowledge), one appointment I let slip that I was queer and I got a phone call 30 minutes later saying they spoke to their ethics director and that they won't be having me as a patient any longer. A terrible thing to do to anyone."

"I’m giving this clinic a low rating because I have a PCP at this clinic and they do not have a direct number… you are routed to a call center who has to call them for you and it’s very difficult to get in touch with them over the phone. It’s fine for a drop in clinic but for ongoing care it is a nightmare and extremely frustrating."

"I had the same PCP for years (30 years). And I had to find a new doctor for my family. I found Dr. Leslie Rodriguez. Always a little apprehensive when you have change in such a sensitive area. She was AWESOME, she listen and then advised, and was way better than the doctor we were moving to. When she saw me I was out of my medicine for a couple of days. My blood pressure was high. She had me lay down, gave me something to bring it down, and said she didn't feel comfortable releasing me to go until it was in check. And in 15 minutes it had dropped right at 30 points. In the 15 minutes I was waiting for the medicine to work, she checked in on me, just to let me know she was just a few feet away. I know this is long, but I felt it necessary to share. I am happy to say I have had all family and friends set appointments to see her. I haven't seen bedside manners as Dr. Leslie Rodriguez in a very long time. No need to continue to look for a doctor, I already found the best for you. Just make an appointment and see for yourself. I'm glad I did, and I know you will be to."

"I just got new insurance and was nervous about getting a GP, as I'm sure most people can be at times. The staff and Dr. Laura Rodriguez was pleasant and thorough. Every question and concern was answered with respect and zero judgment. She has made the transition of getting a new PCP easy and painless. Even going over things with me I wasn't fully aware of. It was nice to genuinely feel my health is in good hands and that she is there to help me in every way possible rather than ignoring my concerns. Thank you to Dr. Laura Rodriguez and the staff for being so kind and helpful. I will be telling family and friends about this practice."