Harris Health Margo Hilliard Alford Clinic

"Dr Lan, the gentleman working the front for patient access, and the nurse were all great! They provided excellent and thorough care ad a team."

"Great timing Great Teamwork keep up the good work"

"Lack of compassion ,lack of clear understanding between Dr and patient as the Dr could not speak clear and consise Eng. There is no one to help handicapped patients walk from parking lot to the building. The check in process is relatively fast but the care is sub par. I don't often give a single star but in this instance it is deserved. I'd send a zero score but unfortunately this facility definately deserves it. I was suffering from severe sunburns on my feet ,unable to safely walk or converse normally because of intense pain. It goes in one ear and out the other. Consider other health care providers. This one is a health risk."

"A Wonderful Clinic Experience with Caring Staff, but Arrival Time Matters I have been to Harris Health Same Day Clinic multiple times, and each visit has been nothing short of wonderful. The professionalism and care displayed by the nurses and doctors have truly impressed me. However, there is one aspect of the clinic’s operations that I feel should be communicated more clearly to avoid inconveniences. First and foremost, the staff at Harris Health Same Day Clinic are truly exceptional. Their expertise and compassion are evident in every interaction. From the moment I walked in, I felt welcomed and cared for. The nurses were attentive, taking the time to listen to my concerns and explain the procedures. The doctors were thorough in their examinations, providing clear explanations and offering appropriate treatment options. I cannot speak highly enough of the staff’s dedication to patient care. That being said, there is a crucial aspect of the clinic’s advertised hours that I believe needs to be clarified. While the clinic advertises being open until 8pm, I would strongly advise arriving hours earlier to ensure you are seen. Today I was turned away due to the clinic reaching its capacity for the day. This can be quite frustrating, especially when one has made the effort to travel to the clinic only to be denied medical attention. Therefore, my recommendation to Harris Health Same Day Clinic is to improve the communication regarding their operating hours. It would be immensely helpful if they made it clear that although they close at 8pm, patients should arrive hours earlier to guarantee being seen. This way, people can plan their visits accordingly and avoid disappointment or unnecessary travel difficulties. In conclusion, my experiences at Harris Health Same Day Clinic have been consistently positive. The staff’s professionalism and genuine care have been exemplary. However, it is important for the clinic to communicate more explicitly about the need to arrive early to secure a spot for treatment. By doing so, they can ensure that patients have a smoother experience and avoid the inconvenience of being turned away."

"While talking to doctor Joaquin A Villegas I caught him rolling his eyes as I explained my pain then began offering all these unnecessary prescriptions after one sentence I gave him describing my symptoms .I telling him I may need antibiotics and other medication he said if it made me feel better he will give them to me … Basically shutting me up with medication and not once doing anything to diagnose the issue"