Nirmala Kethineni, MD 20675 Farm to Market 1093, Richmond, TX 77407

"The care I’m receiving is top notch. I appreciate the quality and time spent with each visit."

"She is a excellent Dr, I recommend her100% I am happy and feel safe with her and all her care"

"Dr. Nirmala Kethineni is a great doctor. She is very caring and detail oriented. Her nurse Natalia is also very good ! We highly recommend."

"Well for the Dr. It is a 5 star for her. But for her new nurse and the receptionist they r horrible, possibly, they don’t know what they doing. I took my mum for her physical last week Friday and the doctor needed a lab work on her. But unfortunately, my mum did eat something before the appointment. The Dr. Asked me to bring her back any of the mornings (WALK IN) so her lab could be done. Yesterday morning, I took her there for her lab draws, the receptionist immediately said u need to book an appointment and never wanted to hear me out. I told her I was here last week and this is what the doctor said; she never cared to listen. And I requested to see the doctor, she said, ohh she is booked for the entire day, u won’t see her. The next thing the nurse jumped out and said u can’t see the doctor now. The nurse went inside and came out with a paper and handed it over to me saying “here, u can go to these places for lab draw” I simply told her u can keep it. Right there in front of me she tore the papers and boldly told me well u can’t see the doctor for the day, go and book appointment. Meanwhile, I met these 2 people last week when my mum came for her physical, the nurse did the initial assessment and even handed me her medical referral papers but failed to give me that paper that she tore in my presence. I believed the moment she saw me, she remembered the paper that she missed out to give me on the last visit and then handed it over to me in a rude way. My mum have been Dr. Nirmala Kethineni patient for years. If there is any further follow up that requires an appointment it is been set by the receptionist on that same day before she leaves. But she failed to do so. Also, she constantly do a walk-in lab there, and there has never been any issues. Both the nurse and the receptionist showed I don’t care attitude even in their fall outs. I told them I’m changing her Dr and walked away. I believe the management should retrain them. The receptionist should undergo a vigorous training on how to attain to pple and also , she should be trained on how to follow up on pts as soon as they are leaving the facility. But the point is that she cared less. The nurse should know better that that lab is a crucial aspect of my mums visit which gives the doctor the base line of her treatments. But u never cared if that lab was to be done or not. 1 by 1, they will send away all the customers but remember that ur job also will b at risk if u don’t think, u should behave well to keep it."