Planned Parenthood - Stafford Health Center

"Staffs are friendly, the only reason l give 3 stars is because the waiting time is too long. I went this location for 2 times, both times I waited around 1 hour for they called my name even my appointment time was way passed, makes me feel like there is no reason for make appointments. The recent one my appointment was at 2:30pm, l got there at 2:15 and they called my name around 3:15 . Then l have to continue waiting in the room by myself for the test result until almost 4pm. Perhaps they were really busy but still l don’t feel it’s necessary to let your patient wait that long."

"I came here for IUD removal and insertion and I explained to the nurses that I get very anxious with these procedures and the women were SO lovely and kind to me. Holding my hand. Talking me through everything. Helping to calm me down. I couldn’t have asked for more amazing people to take care of me. And this is the reason I continue to come to planned parenthood even though I have insurance now!"

"I had an amazing experience here. I was so anxious n nervous but they have an amazing team that talked me through the entire procedure. Melanie and Donna are two gems and an asset to this team- Amazing ladies!!! (Melanie offered to hold my hand through my procedure). Jennifer and the clinician Tashana are amazing. Tashana immediately recognized that I was tense and nervous and she was so patient and informative. I had an IUD placement. I recommend this place a 100%"

"I had an appointment on Friday at 9:30 am. I got seen pretty quick since I did pre-check in on my chart. I got the IUD insertion and when I tell you I’ve never been more comfortable ever. This was my second time trying it out since in the clinic before they weren't able to inserted and mind that it was a medicaid clinic. But the doctor i got she was super nice and also told me what she’s doing every step at a time and told me to just stay calm breath in and breath out from my mouth. Also everyone was so nice the nurse’s including the people who work in the front made feel comfortable always asking how was everything if I have any questions. I’ll totally recommend anyone who’s trying to get on birth control or have questions about it. Don’t always believe everything social media says about birth control everyone’s body is different!"

"My wife had first time appointment today at 1 pm. I went with her on her appointment. They make us wait till 1.35 and when we ask the status of appointment to front desk lady she reply rudely and told us to wait another 30 minutes and reason of delay she gave us, is because the nurse who works inside start her day late today. If they know about the delay from the morning than why don't they call and inform all appointments that they are running late for the day? Time is money... We cancel our appointment and defiantly not going to the same place. Not just because they make us wait but if you can't commit your time than at least reply politely and nicely to have patient faith in your further service."